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Starting to have regrets joining Clearsky Accounting!

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    #31
    Originally posted by pr1 View Post
    I agree, but bad service combined with the astronomical cost you're about to start paying, you should just get out now before you pay them in 1 month what you can pay someone else for 3 months

    paying more for something doesn't necessarily mean it will be better, as you've discovered over the last 3 months
    Yes I am starting to realise that but I did think I would receive superior service as they promised. I didn't specifically think `Oh thats the highest priced package that must be better` it just seemed ok at the time and their sales patter was excellent too

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      #32
      Originally posted by Debz View Post
      Are you with NW Stek? Do you know if they let you use their address as your registered office?
      I believe they do but at a cost.

      Before jumping ship you might want to check what you've signed up for. 3 months free would suggest that you're committed to a longer time period. Seldom would a business throw free services without a quid pro quo, such as a minimum term. Unless they're very confident of their standard of service which, from your op, seems unlikely.

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        #33
        Originally posted by Debz View Post
        Are you with NW Stek? Do you know if they let you use their address as your registered office?
        I am but they do charge for use of their Registered Office but it's only a fiver a month (from memory).

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          #34
          Originally posted by stek View Post
          I am but they do charge for use of their Registered Office but it's only a fiver a month (from memory).
          How has their service been so far?

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            #35
            http://forums.contractoruk.com/accou...-requests.html

            worth reading through this

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              #36
              Originally posted by Debz View Post
              How has their service been so far?
              Completely happy. I'd say they are one of the more 'staid' accountants, they will dissuade you from doing anything dodgy or attempting to engage in some creative accountancy (we all get daft ideas we've read about on the internet!) but like any other accountancy firm, they can't do everything, for that you need a book-keeper at home as well to organise your expenses and invoices etc, and even then you can't completely wash your hands of it, not least because the veracity of the accounts is ultimately and solely down to you as the proprietor.

              As a contractor you can never 'set and forget' this part of the deal I'm afraid, no matter how much you pay.

              Been with them since 2011, Danny Horner's your man, though he only likes people who support Bolton Wanderers, as we both do. If you support United, well.......

              COYWM!!!

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                #37
                Any different to most large accountancy companies? I recall going to initial meetings and talking to a senior staff member, if not the boss. Once I signed up, any enquiries I made were handled by the office cat.
                bloggoth

                If everything isn't black and white, I say, 'Why the hell not?'
                John Wayne (My guru, not to be confused with my beloved prophet Jeremy Clarkson)

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                  #38
                  Originally posted by stek View Post
                  Completely happy. I'd say they are one of the more 'staid' accountants, they will dissuade you from doing anything dodgy or attempting to engage in some creative accountancy (we all get daft ideas we've read about on the internet!) but like any other accountancy firm, they can't do everything, for that you need a book-keeper at home as well to organise your expenses and invoices etc, and even then you can't completely wash your hands of it, not least because the veracity of the accounts is ultimately and solely down to you as the proprietor.

                  As a contractor you can never 'set and forget' this part of the deal I'm afraid, no matter how much you pay.
                  The above sounds like a very healthy client/accountant relationship to me.

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                    #39
                    Originally posted by Debz View Post
                    For £290 a month shouldnt my emails be answered same day?
                    Yes! - if they're not then your accountants portfolio is likely to be too large...

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                      #40
                      Biggest Fee I've come across...

                      Agree with Kenny..
                      I wish there is an comparison website like money supermarket for accountants..

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