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Non payment of invoices

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    Non payment of invoices

    Hi All, this is my first post here so please be nice.

    I recently did some work for an IT service provider on a government account. When I started I had a contract for XYZ per day. After a couple of days my agency kindly informed my that they'd submitted my rate incorrectly to the end client but didn't tell me what that rate was, just that they were working to resolve it. This went on for a few weeks when I managed to actually find out what that rate was.

    Due to needing the monies I decided with the agency to invoice at the lower rate until this issue was sorted out, at which point I would raise an additional invoice for the outstanding amount. I made sure each invoice I raised at the lower rate stated that additional amounts would be invoiced separately.

    After 8 weeks of this I got something else lined up and told them due to the issues I was going to be leaving. Before leaving I was told that the additional amounts had all been approved and would be processed and paid this month. Surprise surprise it hasn't and I down rather a large sum of money.

    My original contract states the correct day rate, the agency have all my invoices in and all but the final one for the outstanding amount has been paid. They are now also ignoring my communications regarding this matter.

    I was expecting this money to be paid last week. I've sent a few chaser emails but don't think I'll get anywhere with this now without legal action.

    Any advice of to the course of action I should take?

    #2
    Send more official late payment letters by signed for post, and talk to a debt recovery agency like safer collections.
    "You’re just a bad memory who doesn’t know when to go away" JR

    Comment


      #3
      Google 'Dunning' and give it to them hard. I knew a guy that sent a letter everyday and got a library built so started sending two letters..

      Also read up on the following and mention it to them at some point. Losing more money should scare them in to action...

      https://www.gov.uk/late-commercial-p...-debt-recovery

      Also it would be fairly useful to be able to so some basic research and find some ideas yourself 😉
      'CUK forum personality of 2011 - Winner - Yes really!!!!

      Comment


        #4
        The Late Payment of Commercial Debts Regulations 2013 - Pay on Time

        When they are late, work out what you are owed, invoice them for that including the interest and penalty.

        When they don't pay, go to the small claims court and win.
        Best Forum Advisor 2014
        Work in the public sector? You can read my FAQ here
        Click here to get 15% off your first year's IPSE membership

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          #5
          Just use Safe Collections. They will save you hassle and get your payment quicker than you can

          Comment


            #6
            Originally posted by JoJoGabor View Post
            Just use Safe Collections. They will save you hassle and get your payment quicker than you can
            Who pays the fee?
            Best Forum Advisor 2014
            Work in the public sector? You can read my FAQ here
            Click here to get 15% off your first year's IPSE membership

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              #7
              Clear case, you're owed the money, you have the contract and said each invoice had a statement. Chase it.

              Comment


                #8
                Originally posted by TheFaQQer View Post
                Who pays the fee?
                Wasn't the legislation was updated not so long ago (2014?) so you can now also charge debt recovery costs to the debtor?

                I'd agree that handing the case over to a debt agency is the way to go, seeing as the OP a) has already been given the run around, to the point of being persuaded to submit invoices at below rate , and b) is starting a new contract which they would probably rather be focussing on instead.

                Comment


                  #9
                  Originally posted by TheFaQQer View Post
                  Who pays the fee?
                  With small claims the agency can just go bust or refuse to pay. If they do the latter you will have to take further action to get the money out of them.

                  With a debt collector they will tell you if they can get the money out of the the agency so you won't be chasing a debt that won't be paid. They don't get paid recovery costs if they can't get the debt money out of them.

                  You can add "reasonable" debt recovery costs on to the amount as long as like in small claims cases you warn the agency they will be charged for debt recovery in all your correspondence with them.
                  "You’re just a bad memory who doesn’t know when to go away" JR

                  Comment


                    #10
                    Originally posted by JoJoGabor View Post
                    Just use Safe Collections. They will save you hassle and get your payment quicker than you can
                    Just so you know (from companycheck.co.uk today)..

                    SAFE COLLECTIONS LIMITED
                    Registered Address: Centurion House, Leyland Business Park, Leyland, Lancashire, PR25 3GR
                    Age: 30 years (Incorporation date 10/05/1984)

                    Cash £11,361
                    Net Worth £-23,461
                    Assets £34,629
                    Liabilities £62,928

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