Compusource, anyone?

[adamretter]

So leave and either set up your own Ltd or go with a better umbrella company.

Of course that is exactly what I will have to do. However according to Capita they have £3360 of my money that they were paid on the 22/03/2014, I do not intend to be robbed!

[adamretter]

See you in 10 days!

So I guess Compusoure really does read this forum -

"Maria
11:47 (1 minute ago)

to me
Hi Adam

We would like to express our sincerest apology for the problem you have experience with your payments

The accounting department will place a trace on your missing payment, this will take 10 working days.

Kind regards"

[LisaContractorUmbrella]

So I guess Compusoure really does read this forum -

"Maria
11:47 (1 minute ago)

to me
Hi Adam

We would like to express our sincerest apology for the problem you have experience with your payments

The accounting department will place a trace on your missing payment, this will take 10 working days.

Kind regards"

10 days?????

[Contractor84]

No longer at Compusource

Hi Guys

I have come across this thread after receiving a call from an agency regarding the current situation surrounding Compusource.

I stopped working for Compusource on Monday 3rd February 2014 and am now with a new employer “JMK Group UK” who are also an Umbrella payroll service provider.
If you have received any email responses from goutham"@"Compusource."co.uk" on or after Monday 3rd February, I can assure you that they have not come from myself.

If you would like my help getting in contact with Compusource, you can contact me at JMK Group UK. I am more than happy to try and assist you, although all the contact information I have for them seems to already be available within the thread.

Kind Regards,
Goutham

[LisaContractorUmbrella]

Of course that is exactly what I will have to do. However according to Capita they have £3360 of my money that they were paid on the 22/03/2014, I do not intend to be robbed!

Have you advised Capita of the problems that you are having? They are in a far better position to get tough with the umbrella company than you are

[adamretter]

Have you advised Capita of the problems that you are having? They are in a far better position to get tough with the umbrella company than you are

Yes I have advised Capita, but I do not think they can do much about it.

[TheFaQQer]

Yes I have advised Capita, but I do not think they can do much about it.

If they have a contract to pay the umbrella company, then they need to pay the umbrella company.

[LisaContractorUmbrella]

Yes I have advised Capita, but I do not think they can do much about it.

If they have paid the umbrella company they can demand that the money be returned to them and reissued to another umbrella company of your choice - if they haven't paid then that's a different issue but they would still be the ones to contact

[bripz]

Hi Ronan,

I was the same apart from it was the whole month of January and all of my pension payments.
I receive a payslip for my Jan pay but no money until March!
Goutham Birdy was my contact.

Goutham AT compusource DOT co.uk
01895 703 800

Send them an e-mail giving them a week to pay up the money that they owe you, and let them that if you don't pay up, you will use the Money Claim (https://www.moneyclaim.gov.uk) service in order to claim the money that you are owed, and let you will claim the 8% interest (calculations per the website) that you are owed on the overdue cash.

Regards

Guess what, I've tried to send my finaly email to let them know that I will make a Money Claim, and all of the emails have bounced. The error message says that the Compusource emails no longer exist. This includes Reena, Maria, and Goutham.

I rang up Goutham directly and he is definitely working with another umbrella company now. He has no other contact within Compusource aside from the phone number on their website. This number is useless and in the last 4 months of me chasing this every 2nd day, I've only managed to get a hold of somebody twice. Each time they give me the excuse that they will send an email to Accounts and get back to me. Which they never do. There dont even have internal contacts and insisted email was the only way to chase.

Mulder, how is that Money Claim going? At what stage is it on now. I am considering pursuing this path.

Regards,
Ronan

[adamretter]

No email - updated website!

Guess what, I've tried to send my finally email to let them know that I will make a Money Claim, and all of the emails have bounced. The error message says that the Compusource emails no longer exist. This includes Reena, Maria, and Goutham.

Regards,
Ronan

Likewise I just tried to email them, and got a bounce-back saying that the mailbox for maria no longer exists for the domain compusource.co.uk. I will try to phone them tomorrow, and if I cannot get through it seems I will have to pay a visit to them again. **sigh**

I do note that they have updated their website since this time last week, so obviously someone is still there and paying for something! As part of their website update, they have changed their Head Office address from "Lakeside House, 1 Furzeground Way, Stockley Park East, Uxbridge, UB11 1BD" to "Unit 7, Brook Business Centre, Cowley Mill Road, Uxbridge, UB8 2FX".

I also note that they have had an 'administrator' of this site, remove their email addresses from my previous posts. *sigh*