Any eTOM boffins out there?

[Hiram King Of Tyre]

If your customers do forecasting that you review and agree after making sure that you can support the volume of customer orders. Where does this associate on a level 2 eTOM model?

[Bellona]

If your customers do forecasting that you review and agree after making sure that you can support the volume of customer orders. Where does this associate on a level 2 eTOM model?

IMO, not having the full process details, it would sit in CRM - Support and Readiness, in the subset Support Order Handling

HTH

[Hiram King Of Tyre]

IMO, not having the full process details, it would sit in CRM - Support and Readiness, in the subset Support Order Handling

HTH

Thanks. That's exactly the conclusion I came to.

[yasockie]

That would be £600 in beer money for bellona then. HTH

[Bellona]

That would be £600 in beer money for bellona then. HTH

hey, a gals gotta do something when she's been on the bench for 2 months !

Anything that springs the grey matter into action and away from job searching works for me

Just off to write Hiram an invoice ..........

[Hiram King Of Tyre]

Thanks Bellona