VPN where free public wifi has a intro screen

[xux42]

Just in case someone else has had this issue and sorted it -
For current gig I have Check Point EndPoint Security VPN and its 'appy bunny with 'vanilla' internet connections in hotel, at home etc.

However, when I try to use the kind that have a 'welcome screen/type some crap in' front end it goes all swirly circle on me and eventually gives up. No error message (or log file as far as I can see).

I told IT support and they just shrugged and said its working - very helpful.

So any ideas folks or should I just forget about it? Its normally only a couple of hours a month. But if (when) a plane is delayed I could be missing out on hours of connectivity and potentially a day's fee gone for a burton.

Ta

PS I hope this post doesn't annoy anyone. Every time I start a thread it seems to annoy someone, however uncontroversial

[doodab]

Log in via your browser before you start the van client?

[TestMangler]

Last time I used Check Point, there were options (at the initial vPN start screen) for Home WiFi or Hotel WiFi.

If the provider had a login page, you had to choose the 'Hotel' option as it opened the login page in it's own browser.

[bigbmxdave]

Its possible to deny remote users vpn access to any wifi point using a forwarding page like this.
Potentially its blocked by your companies security policy and the 1st/2nd line person you spoke to isnt aware as it was probably setup by a 3rd line guy years ago and then forgotten about?

Might be worth asking if anyone else in your company can connect to wifi with these pages? If no one else can then the most likely cause is that its blocked by your companies security policy.

[xux42]

All OK now

Well it seems you need to try to start browsing the 'normal' internet and then as soon as you do that you get redirected to Sure's page where you accept their T's & C's
Then VPN will work.

Looks like they assumed most passengers would just be surfing or using Webmail or at least not try to immediately VPN.

Not sure why support did not know this. They may not travel for work but their 'customers' do. Hey ho.

Thanks for replies as always.