Laptops Direct

[Clippy]

Anyone used them before? What was your experience like?

They are significantly cheaper than anyone else for something I need but a quick search on t'internet shows quite a few disgruntled customers.

Can't be that bad, can they?

[DimPrawn]

What are you after?

[TheFaQQer]

I bought my EEE PC from them when they first came out - no problems, and they were cheaper than anywhere else.

I cancelled the order at one stage (no stock, but Asda said they had them). When Asda didn't have them, I rang them and asked them not to cancel the order - no problems, didn't lose my place in the queue, and even managed to get free next day delivery on it by ringing and asking if they could get it out quicker.

[xchaotic]

Got my laptop from them at an excellent price as well.
I actually went there to collect - it's just a huge warehouse, but they have support teams too, especially if you pay for it.
The laptops are at a great price, but the accessories and components are usually not, so just get them elsewhere.

[blacjac]

I've had 5 laptops from there so far, one of them had a faulty wifi card, they replaced the laptop with no fuss.