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Am thinking of switching from BT to them as they are much cheaper
Yes, moved from Zen as it's £7.50 vs £34 or whatever I used to pay. Can't get the 16mb as I'm too far from the exchange - I was on that plan originally and O2 emailed me saying 'we noticed you can't get 16MB on your line, we're going to downgrage your package to the 8mb package and you'll only pay £7.50 for it"
Great customer service, never had any technical issues either.
O2 Broadband should be BeThere.co.uk based - ADSL2, very good - unlimited, I get 2 Mbits up and 16 Mbits down, reliability recently took a dip but still they are probably best ISP if you are a heavy user.
I'm using O2 8mb home broadband. Upload speed is usually 6.2 mb/s and I pay only J7.5 pm. If I had O2 16mb the real upload speed would be around 12mb/s for me.
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