Umbrella company wont work with agency.

[lucyclarityumbrella]

I agree, there is so much more an umbrella company can get wrong than an agency usually this would be a first for me!

Unless the agency does not pay the umbrella, then it becomes an issue to all parties involved, but yes I agree the umbrella has a big responsibility once they have the funds.

[Togoodtobetrue]

The umbrella company said they peformed due diligence on the agency and chose not to work with the agency. The umbrella company is orangegenie.

I agree, there is so much more an umbrella company can get wrong than an agency usually this would be a first for me!

Having said that I think that orange genie have a good reputation and are fcsa approved, perhaps they can be more specific about the risk with this particular agency?

[lucyclarityumbrella]

The umbrella company said they peformed due diligence on the agency and chose not to work with the agency. The umbrella company is orangegenie.

Very odd - never heard of an umbrella doing due diligence on the agency! Maybe I am missing a trick

[spike22]

The umbrella company said they peformed due diligence on the agency and chose not to work with the agency. The umbrella company is orangegenie.

[GreenMirror]

I would look very carefully at your umbrella company. And name them here.

Scheme enquiries sub forum has several stories of people using "reputable" payment companies and then getting a very nasty shock.

[lucyclarityumbrella]

Proceed with caution.

Absolutely, we have some 40 page documents to complete but if you are doing things properly you have nothing to worry about.

[Togoodtobetrue]

I’m guessing that the due diligence that the agency wanted to carry out was too thorough for the umbrella companies liking so the umbrella company have taken this stance to drive people to agencies that will work with them. Proceed with caution.

[spike22]

The umbrella company said it was due to due dilgence. what ever that means.

[lucyclarityumbrella]

Not the norm, I have to say it is usually the other way round, but it could be down to historical payment issues with the agency not making payments on invoices. Just a thought.

[TelcoData]

It may be a compliance issue.
Time needs to be invested for mutual compliance (Umbrella and Agency) so maybe the Umbrella doesn't wish to invest for one individual!?

I recently requested an Umbrella work direct with my client and they said sorry not worth their time so I contracted direct.

Or maybe as Togoodtobetrue says they are a shady outfit and the agency knows it so more a case of avoid said agency by the Umbrella.

[Togoodtobetrue]

I have, it’s been when the agency has found out what the umbrella company were up to (lies etc) and made life difficult for them and so the umbrella company have gone on the offensive and refused to work with them.

They did this to try to dissuade the workers from speaking to the agency in question and finding out the truth.

Might not be the case here but it’s worth speaking to both sides then deciding who sounds the most plausible.

[spike22]

Hi new here. Has anyone heard of an umbrella company refusing to work with an agency. I have heard it the other way around.