Three or T-Mobile?

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Fred Bloggs replied

3 September 2010, 06:57
Originally posted by Clippy View Post

I believe 3's customer service center is in India.

Nuff said.

That's one of the reasons I use O2, at least when you call them, someone in the UK answers the phone. When I tried Vodafone (Inidian support) briefly, I soon went back to O2.
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Clippy replied

3 September 2010, 05:59
Originally posted by SofaKingdom View Post

No personal experience but fellow contractor on-site has been moaning for a week about how rubbish 3 are both in terms of speed/performance as well as their customer service.

I believe 3's customer service center is in India.

Nuff said.
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pmeswani replied

2 September 2010, 12:08
Originally posted by Peter Loew View Post

Thanks.

Just to add, T-Mobile have a fair usage policy on their data which seems to restrict Skype (Voip) and Instant messaging. I find this absurd, does anyone have any experiences of this; is it a physical restriction or just a guideline?

I don't know much about the Skype / VOIP issue, but if your phone supports WiFi, there shouldn't be a reason why you can't use Skype on a T-Mobile compatible Phone.
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Peter Loew replied

1 September 2010, 07:17
Thanks.

Just to add, T-Mobile have a fair usage policy on their data which seems to restrict Skype (Voip) and Instant messaging. I find this absurd, does anyone have any experiences of this; is it a physical restriction or just a guideline?
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SofaKingdom replied

1 September 2010, 07:06
No personal experience but fellow contractor on-site has been moaning for a week about how rubbish 3 are both in terms of speed/performance as well as their customer service.
Leave a comment:
Peter Loew started a topic Three or T-Mobile?

1 September 2010, 06:57
Three or T-Mobile?

I'm looking to change networks, ideally to a SIM only 12 month contract, as I will supply the phone myself.

- International Roaming (mostly Europe) with Data is important
- 3G Coverage and quality is important throughout UK
- When going abroad, availability of partner networks are important

I've narrowed down to Three for their 3G network coverage (I have a MiFi dongle and coverage seems excellent compared to O2), and T-Mobile because of their Boosters and the fact they now share the same 3G coverage as Three via their infrastructure.

I'm a bit cautious as Three has no 2G coverage, so when if there is no 3G either abroad or in the UK, I'll get no signal at all, whereas T-Mobile will presumably switch to a 2G network when 3G is unavailable.

Does anyone have any experiences of with one or both of these networks?

P
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