Reply to: How can I prevent customer from downloading malware?

[pmeswani]

His client obviously wants to keep looking at porn, without caring whether he ends up with a computer that works or not.

Your suggestion is to deliver something that stops the client doing what they want to do, and believe that their system is intended to do.

May I suggest a career at Cap Gemini?

You obviously have no idea of how content filtering works or even how Open DNS works. The majority, if not all, content filtering solutions have the ability to be configured to filter out the category of sites you wish to filter out. So if you want to surf for porn... guess what... you can still do that with Content Filtering.

As you like to deliver insults... May I suggest you seek a career as a road sweeper?

And yes, I have done some work for Cap Gemini.

[dinker]

I look at a lot of porn and have never picked up any malware. Use Firefox with both Avast and AVG running.

[Platypus]

May I suggest a career at Cap Gemini?

Cutting - but very funny!

[TheFaQQer]

Yeah.. I mean, why would his client want to filter out things like malware from websites.

His client obviously wants to keep looking at porn, without caring whether he ends up with a computer that works or not.

Your suggestion is to deliver something that stops the client doing what they want to do, and believe that their system is intended to do.

May I suggest a career at Cap Gemini?

[Board Game Geek]

Some customers are more trouble than they are worth, and don't cooperate or do what they are told.

Ditch them and get ones that play properly.

For every 99 that work properly, there will be 1 that is a feck-up because that is their sole purpose in life.

Cultivate the 99.

[pmeswani]

Oh it wasn't just me then - I got confused by that comment...

We are easily confused.

[cojak]

Oh it wasn't just me then - I got confused by that comment...

[pmeswani]

Open DNS - Industry-leading Web content filtering, anti-phishing, DNS infrastructure and navigation services.

That's the last thing his client really wants, now, is it?

Yeah.. I mean, why would his client want to filter out things like malware from websites.

[Tingles]

As I said....

Charge him double.

[Sysman]

Only if it's worth your while..

Platypus probably wasn't charging him enough for the service.

With some users you can never charge enough.

At first I thought it was funny because I can earn beer money for old rope. Now I'm bored and wish he'd stop, but he's too dumb.

[cojak]

Why would anyone in their right mind give up on repeat business? Even limiting the 'damage' they do is incredibly short sighted! Who the **** cares if they regularly need your professional attention and attendance?

You did write into any contract that repeated call outs or failure of the customer to abide by certain requirements or exceeding a pre determined number of fixes would result in additional charges etc etc?

Only if it's worth your while..

Platypus probably wasn't charging him enough for the service.

[BolshieBastard]

Why would anyone in their right mind give up on repeat business? Even limiting the 'damage' they do is incredibly short sighted! Who the **** cares if they regularly need your professional attention and attendance?

You did write into any contract that repeated call outs or failure of the customer to abide by certain requirements or exceeding a pre determined number of fixes would result in additional charges etc etc?

[dinker]

Eventually decided to set up a Limited XP account for the girls so that they can`t install anything.

[Ardesco]

Thunderbird



Open office



Gramps

All run on Linux.

HTH

Evolution + Ubuntu 9.04 as a Desktop

Debian Lenny as a server

[Platypus]

Teenagers and Limewire, a deadly combination.

Amen !