Cheap or Free remote access software

[pmeswani]

Is there something wrong with Windows Remote Desktop? Or are you using one of those "other" OSs?

When it comes to troubleshooting an issue with someone who isn't a techie... I like to keep it simple. I don't want to talk the user through opening ports on the firewall and finding out what their public ip address is.

[pzz76077]

Thank for the suggestion. I'd removed the idea of VNC for the main reason of security and time to set up. Logmein is ideal for what I need.

Heres a load more options in case you need them: http://www.filehippo.com/software/networking/

PZZ

[VectraMan]

Is there something wrong with Windows Remote Desktop? Or are you using one of those "other" OSs?

[pmeswani]

VNC is the industry standard free remote control s/w. Works behind firewalls, NAT, various flavors of operating system etc.
There are various companies making similar products. This is one is the one I use currently: http://www.uvnc.com/


PZZ

Thank for the suggestion. I'd removed the idea of VNC for the main reason of security and time to set up. Logmein is ideal for what I need.

[pmeswani]

I use LogmeIn - there is a free version, runs in your browser, no need to worry about firewalls..

Thanks Kevin. That's what I am looking for. Much appreciated.

[pzz76077]

VNC is the industry standard free remote control s/w. Works behind firewalls, NAT, various flavors of operating system etc.
There are various companies making similar products. This is one is the one I use currently: http://www.uvnc.com/


PZZ

[KevinS]

I use LogmeIn - there is a free version, runs in your browser, no need to worry about firewalls..

[pmeswani]

Does anyone know of any free remote control / access software that will work behind 2 NAT firewalls?

Thanks.