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Previously on "Any Talk talk Broadband users here?"

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  • FarmerPalmer
    replied
    I had problems for the first few months. Their India helpdesk is worse than useless. Second line support not much better. Then I got onto their UK support team - problem resolved and no problems since.

    The number I have the the UK support is Richard Jones (01925) 551328

    My in-laws are just around the corner are also on talktalk (at my suggestion) - and thankfully never had any problems.

    Leave a comment:


  • DiscoStu
    replied
    Originally posted by thelurker View Post
    Been having conection problems for the past week, especially late in an evening. Keep having to reboot the modem as I loose connection

    Anyone else had similar problems?
    I have nothing useful to contribute except lose.

    Sorry.

    Leave a comment:


  • d000hg
    replied
    I've been with them a few years now. At our old house it was generally pretty good - probably something like 1 day a year it would just go offline, and at least some of those times were due to the exchange rather than TT.
    In our new house, I've seen a couple of outages.
    In fact last week I had to reboot my router a few times because whenever I tried to access a website, I got "DNS not found" errors, despite Skype still working fine. However, I put this down to my router running too hot and after giving it more ventilation it seems to be working ok again (so far).

    Leave a comment:


  • Svalbaard
    replied
    Not Talk Talk, but I had the same problem with Virgin a while back. Solution was a newer modem to match their recent network upgrade.

    Leave a comment:


  • mikelaluz
    replied
    Talk Talk

    Hi

    I had similar problems and after much emailing and waste of effort they did very little.

    I voted with my feet and went back to BT - service great so far#

    Good luck!

    Leave a comment:


  • thelurker
    started a topic Any Talk talk Broadband users here?

    Any Talk talk Broadband users here?

    Been having conection problems for the past week, especially late in an evening. Keep having to reboot the modem as I loose connection

    Anyone else had similar problems?

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