Setting up a network printer

[Mustang]

Thanks for all the responses guys - useful information for reference. Having thought it through I went back to basics again and re-installed the drivers for the printer and it seems to work OK now.

I appreciate the suggestions.

[Spacecadet]

Daft question.... is the printer connected to your wired computer and shared? If so, what operating systems are on your 2 computers? Is the printer a visible share on the wired computer? I would personally try and connect direct (as already suggested) via ip and tcp port (i think) 9100.

According to the first post, the printer is connected directly to the router

[pmeswani]

Yes it does.



Remind me again how to check this........?!




Didn't seem to help!



Switched this off and the problem still exists.

I get the error message "Unable to connect".....

HP2710 all in one! I have never had any problems with it before - just seems to dislike being a share printer on the network.

Daft question.... is the printer connected to your wired computer and shared? If so, what operating systems are on your 2 computers? Is the printer a visible share on the wired computer? I would personally try and connect direct (as already suggested) via ip and tcp port (i think) 9100.

BTW, the best way to find out what IP address a machine is using is via command line... ipconfig /all. I suspect that it is, especially if you are using dhcp.. but just want to make sure that it isn't using a 169 address. I can only assume that you are able to access the internet ok'ish via the laptop.

[Spacecadet]

HP2710 all in one! I have never had any problems with it before - just seems to dislike being a share printer on the network.

I've got the HP2600 on my office network, been fine since day one

remove the printer from the laptop thats causing problems

Re add as a local printer using a new TCP/IP port

[Mustang]

what model is it?

if its a hp all in one, a lot of these dont like being networked even though they're advertised as having the feature

HP2710 all in one! I have never had any problems with it before - just seems to dislike being a share printer on the network.

[Mustang]

Does arp -a on both machines show the ip address of the printer?

Yes it does.

Are both pc's in the correct subnet / ip range of the printer?

Remind me again how to check this........?!

Try doing an nbtstat -RR to clear its cache.

Didn't seem to help!

Make sure that the port you are using is not being blocked by the offending pc's firewall. (Temporarily disable the firewall to prove a point).

Switched this off and the problem still exists.

I get the error message "Unable to connect".....

[Spacecadet]

Not used the tcp port method.........should I have?

I always do and I've never encountered a network problem with printers.
Same goes for everyone else I know who uses the TCP port method

[Mustang]

wireless or hardwired?

Printer and one PC hardwired, other PC wireless. The wireless PC is causing the problem.......

Have you used the tcp port method of connecting to the printer?

Not used the tcp port method.........should I have?

[Spacecadet]

what model is it?

if its a hp all in one, a lot of these dont like being networked even though they're advertised as having the feature

Wierd, I've always found HP printers to be very reliable. Pretty much just switch on, set up and forget about.

HP PC's on the other hand

[chef]

what model is it?

if its a hp all in one, a lot of these dont like being networked even though they're advertised as having the feature

[pmeswani]

I have 2 laptops at home connected to a ADSL modem/router. I also have a printer connected to the router and the printer drivers are installed on both PC's.

I am currently having problems connecting to the printer from one of the PC's. Any suggestions for what I could have done wrong?

Any pointers to where to look for more information? What should I have done once the drivers were installed?

TIA.

Does arp -a on both machines show the ip address of the printer?

Are both pc's in the correct subnet / ip range of the printer?

Try doing an nbtstat -RR to clear its cache.

Make sure that the port you are using is not being blocked by the offending pc's firewall. (Temporarily disable the firewall to prove a point).

[Spacecadet]

wireless or hardwired?

Have you used the tcp port method of connecting to the printer?

[Mustang]

I have 2 laptops at home connected to a ADSL modem/router. I also have a printer connected to the router and the printer drivers are installed on both PC's.

I am currently having problems connecting to the printer from one of the PC's. Any suggestions for what I could have done wrong?

Any pointers to where to look for more information? What should I have done once the drivers were installed?

TIA.