Setting up a network printer

[Mustang]

I have 2 laptops at home connected to a ADSL modem/router. I also have a printer connected to the router and the printer drivers are installed on both PC's.

I am currently having problems connecting to the printer from one of the PC's. Any suggestions for what I could have done wrong?

Any pointers to where to look for more information? What should I have done once the drivers were installed?

TIA.

 

[Spacecadet]

wireless or hardwired?

Have you used the tcp port method of connecting to the printer?

 

[pmeswani]

I have 2 laptops at home connected to a ADSL modem/router. I also have a printer connected to the router and the printer drivers are installed on both PC's.

I am currently having problems connecting to the printer from one of the PC's. Any suggestions for what I could have done wrong?

Any pointers to where to look for more information? What should I have done once the drivers were installed?

TIA.

Does arp -a on both machines show the ip address of the printer?

Are both pc's in the correct subnet / ip range of the printer?

Try doing an nbtstat -RR to clear its cache.

Make sure that the port you are using is not being blocked by the offending pc's firewall. (Temporarily disable the firewall to prove a point).

 

[chef]

what model is it?

if its a hp all in one, a lot of these dont like being networked even though they're advertised as having the feature

 

[Spacecadet]

what model is it?

if its a hp all in one, a lot of these dont like being networked even though they're advertised as having the feature

Wierd, I've always found HP printers to be very reliable. Pretty much just switch on, set up and forget about.

HP PC's on the other hand

 

[Mustang]

wireless or hardwired?

Printer and one PC hardwired, other PC wireless. The wireless PC is causing the problem.......

Have you used the tcp port method of connecting to the printer?

Not used the tcp port method.........should I have?

 

[Spacecadet]

Not used the tcp port method.........should I have?

I always do and I've never encountered a network problem with printers.
Same goes for everyone else I know who uses the TCP port method

 

[Mustang]

Does arp -a on both machines show the ip address of the printer?

Yes it does.

Are both pc's in the correct subnet / ip range of the printer?

Remind me again how to check this........?!

Try doing an nbtstat -RR to clear its cache.

Didn't seem to help!

Make sure that the port you are using is not being blocked by the offending pc's firewall. (Temporarily disable the firewall to prove a point).

Switched this off and the problem still exists.

I get the error message "Unable to connect".....

 

[Mustang]

what model is it?

if its a hp all in one, a lot of these dont like being networked even though they're advertised as having the feature

HP2710 all in one! I have never had any problems with it before - just seems to dislike being a share printer on the network.

 

[Spacecadet]

HP2710 all in one! I have never had any problems with it before - just seems to dislike being a share printer on the network.

I've got the HP2600 on my office network, been fine since day one

remove the printer from the laptop thats causing problems

Re add as a local printer using a new TCP/IP port