Originally posted by DanJackiels
					
						
						
							
							
							
							
								
								
								
								
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		In any case, after writing a (very) firm but polite letter, which laid out in black and white the evidence of their error, I've now been told that it's been referred to a Senior Officer. I fail to see how they can deny the evidence, but if they do, then it may be time for an appropriate advisor.


 
				 
				 
				 
				
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