Reply to: Own up, who broke the ATMs this time?

[original PM]

Thats crazy. I should be able to walk into HSBC to withdraw whatever is in my account, and if asked why say I'm going to put the money in a suitcase and hide it under my bed. They shouldn't refuse to pay out 'my' own bloody money because I dont have good enough reason.

Looks like they've now lifted this because of the backlash from customers:
Statement on large cash withdrawals

I had this when trying to complete on my house - had about 90k in my account - went to get it transfered and I started to get ooh we need the manager and ooh we cannot do that much

had a quiet word with the manager along the lines of the fact it was my fookin money and not his and he needs to get it transfered....

fookin clueless

[vetran]

BBC article about Lloyds has been updated:






Nobody going to tell us what happened then?

“That is why, when threatened by the global financial turmoil that started in India Scootland and has now spread across the world, we in Britain took action to secure the truth and make sure it didn't get out"

[Kanye]

I don't think I would hire "Alan Woodward, a cyber security specialist" if he thinks that backups bring down systems and doesn't account for two pieces of hardware going down at the same time on a system is critical as the ATM network.

[CheeseSlice]

BBC article about Lloyds has been updated:

When the problems first arose, TSB chief Mr Pester tweeted: "My apologies to TSB customers having problems with their cards. I'm working hard with my team now to try to fix the problems," he said, and he also took to Twitter to respond directly to unhappy customers.

He told the BBC two of the seven servers that process TSB debit card payments had suffered problems, which meant that about a quarter of TSB card transactions were affected.

Prof Alan Woodward, a cyber security specialist at the University of Surrey, told the BBC: "It is quite unusual for two bits of hardware to fall over at the same time so I suspect it's something else that's happened.

"Quiet times like Sundays are when they do things like maintenance, so they'll do software upgrades or they might be doing back-ups. And it's those sort of things that tend to go wrong. So I suspect something like that has affected two machines at once.

"They might have been able to cope with one out of the cluster going down, but two is probably what's causing the problem."

Nobody going to tell us what happened then?

[AtW]

The reason banks and building socities do that is to stop older customers being ripped off my conmen doing work on their house.

So asking for a quote fron a conman before cash is given would stop it?

Either way it's not the job of banks to tell their clients what to spend THEIR money on.

[SueEllen]

They should take care when ACCEPTING money, not when paying them out to already verified owner.

It's none of the ****ing business what the rightful owner of the money want to spend their cash on - whoever ACCEPTS it as payment is responsible for any money laundering stuff.

The reason banks and building socities do that is to stop older customers being ripped off my conmen doing work on their house.

Unfortunately some of them forget that we aren't all OAPs.

The last time a bank did that to me a complaint to head office got it sorted. The b*tch of a branch manager also disappeared a couple of months later.

[AtW]

They are probably still smarting from this:

BBC News - HSBC to pay $1.9bn in US money laundering penalties

Don't forget to wipe the powder from your nose and if you look foreign try an English accent.

They should take care when ACCEPTING money, not when paying them out to already verified owner.

It's none of the ****ing business what the rightful owner of the money want to spend their cash on - whoever ACCEPTS it as payment is responsible for any money laundering stuff.

[vetran]

They are probably still smarting from this:

BBC News - HSBC to pay $1.9bn in US money laundering penalties

Don't forget to wipe the powder from your nose and if you look foreign try an English accent.

[Paddy]

Thats crazy. I should be able to walk into HSBC to withdraw whatever is in my account, and if asked why say I'm going to put the money in a suitcase and hide it under my bed. They shouldn't refuse to pay out 'my' own bloody money because I dont have good enough reason.

Looks like they've now lifted this because of the backlash from customers:
Statement on large cash withdrawals

I will use that one!

[Bunk]

Any truth to the rumour this originated in Jersey?

[KentPhilip]

I'd be worried more about stuff like this -

"When we presented them with the withdrawal slip, they declined to give us the money because we could not provide them with a satisfactory explanation for what the money was for. They wanted a letter from the person involved."

BBC News - HSBC imposes restrictions on large cash withdrawals

Just tell them you are planning to buy a second-hand car for cash, off Autotrader.

[AtW]

Thats crazy.

UK halts use of 'dirty' 500-euro notes - CNN.com

[CheeseSlice]

I'd be worried more about stuff like this -

"When we presented them with the withdrawal slip, they declined to give us the money because we could not provide them with a satisfactory explanation for what the money was for. They wanted a letter from the person involved."

BBC News - HSBC imposes restrictions on large cash withdrawals

Thats crazy. I should be able to walk into HSBC to withdraw whatever is in my account, and if asked why say I'm going to put the money in a suitcase and hide it under my bed. They shouldn't refuse to pay out 'my' own bloody money because I dont have good enough reason.

Looks like they've now lifted this because of the backlash from customers:
Statement on large cash withdrawals

[TestMangler]

Tip of the iceberg!!

some of the tulip code I witnessed offshoting putting thorough and testing signoff protocols were laughable.

Are you looking at me ??

[AtW]

I'd be worried more about stuff like this -

"When we presented them with the withdrawal slip, they declined to give us the money because we could not provide them with a satisfactory explanation for what the money was for. They wanted a letter from the person involved."

BBC News - HSBC imposes restrictions on large cash withdrawals