level 1 = scripts
Level 2= scripts, guesswork + asking level 3
Level 3 = Coffee & pizza until fixed.
Level 4 back to vendor / developer.
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Previously on "Systems/ Computer Engineer - Remote - 6 Months +"
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I did a contract once at Level 3, do they still exist? Actually this position isn't really level 3 support but more level 1-2, for me level 3 is when it goes back to the developer so this means that whomever is doing the project above also would have to fix bugs in VMWare, Linux, etc.
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Systems/ Computer Engineer - Remote - 6 Months +
Negotiable - the magic word. Pity I'm not an IT nerd.
My client has a requirement for a Level 3 Systems Engineer to provide Level 3 Support within a Data Centre in Germany. The successful candidate will provide Level 3 Support, help with Incident Escalation and Project Work. The initial contract will be 6 months with the chance to extend. Candidates will need to be experts in this area, able to consult, problem solve, tackle challlenges and also provide hands-on support. You will not be based on site, you will work remotely instead, your application will be considered as long as you can work during Central European Times - (9am - 6pm) or (10am - 7pm).
Essential Skills (Must Have All):
* Strong experience providing level 3 support
* SUSE/ RHEL - Linux
* Cisco UCS (Unified Computing System)
* Citrix Xenserver
* HP Blades - HP C7000
Desirable:
* Knowledge of VMWARE
* Overall knowledge of Converged Infrastructure
Contract: 6 Months +
Rate: Negotiable (EURO's)
Location: Remote
Start: ASAP
Please send CV's.
Kind Regards,Tags: None
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