Reply to: Opps... Could be doomed!

[Durbs]

All seems quiet. The spin I applied may have worked, plus the fact i stood up and took the ownership...

Phew. Still, v annoyed with myself

At least you only really upset your own client rather than upsetting one of their customers which is generally worse.

I worked for a while at an e-commerce company that unusually had two large clients in the same (very competitve) industry and each had their own big, closely guarded, hard earned and valuable customer lists.

A junior dev had the task of sending out a big sale announcement for client X and he mistakenly sent the mailshot to client Y's entire customer list. His feet didn't touch the floor unfortunately.

[tractor]

...

All seems quiet. The spin I applied may have worked, plus the fact i stood up and took the ownership...

Phew. Still, v annoyed with myself

The adage 'if you're gonna get a kick, get near the boot' is always good advice. You did the right thing, I think.

[MarillionFan]

What I never said to begin with, is that it wasnt who noticed!! The Sales lead spotted it.

I hate sales people, so its not like I care what he thinks anyway!

I once saw a Sales Operations Manager(been in the job two weeks) send out the internal salaries file to the entire senior management team. 200 odds salaries sent to 30 individuals.

[scooby]

If you hadn't said anything, I bet nobody would have read it. Who reads emails these days!

What I never said to begin with, is that it wasnt who noticed!! The Sales lead spotted it.

I hate sales people, so its not like I care what he thinks anyway!

[doomage]

All seems quiet. The spin I applied may have worked, plus the fact i stood up and took the ownership...

Phew. Still, v annoyed with myself

If you hadn't said anything, I bet nobody would have read it. Who reads emails these days!

[scooby]

All seems quiet. The spin I applied may have worked, plus the fact i stood up and took the ownership...

Phew. Still, v annoyed with myself

[northernladuk]

in Outlook, if a recall is successful, the recepient never read it.

It only fails if the recepient gets to it first.

Doesn't work very well at this client or my last one however fast you recall it. Just points out the fact you wanted it recalling so must be something juicy!

[scooby]

in Outlook, if a recall is successful, the recepient never read it.

It only fails if the recepient gets to it first.

It went external, so off the server.

On this weeks project board now, so held my hands up and said "I sent an internal file by mistake, please delete the first email, sorry".

[Scrag Meister]

Just sent a file to customer that included internal costs... Totally my fault, no excuse (other than 2 kids in the house with Chicken Pox). Arse.

Proper miffed off now.

www.jobserve.com, www.cwjobs.com, www.technojobs.com.

HTH

Sorry to hear you can't work Outlook, but tulip happens.

Don't worry or fret until you need to.

[jmo21]

Recall is a waste of time, all it does is actually highlight the fact you made a mistake because not only do they get the mail, they also get the recall notice which makes them go have a sniff at what has happened even if they weren't going to read it in the first place.

in Outlook, if a recall is successful, the recepient never read it.

It only fails if the recepient gets to it first.

[scooby]

So now he knows how much you buy your pot noodles for?

Little bit worse mate... It's the clients costs for delivering the customers service. To be fair, if i was the customer, I would questioning why they are so low, or keep my mouth shut!

[MarillionFan]

Just sent a file to customer that included internal costs... Totally my fault, no excuse (other than 2 kids in the house with Chicken Pox). Arse.

Proper miffed off now.

So now he knows how much you buy your pot noodles for?

[northernladuk]

It was to the whole project board, not one person. Internal and external. tried to recall, but as its external dont think it works?

Hand held very high, taking it fully on the chin. It's gone quiet which is always worrying. Luckily the figures were much higher as under review and change. Going to try and swing this that they are incorrect anyway (and those figures are not what the customer will be charged...). V annoyed at a stupid mistake.

Recall is a waste of time, all it does is actually highlight the fact you made a mistake because not only do they get the mail, they also get the recall notice which makes them go have a sniff at what has happened even if they weren't going to read it in the first place.

[scooby]

Do you have an email disclaimer asking the incorrect recipient to delete email immediately?

And would that stop you??

[scooby]

Tell your client first. Better coming from you than the customer.

It was to the whole project board, not one person. Internal and external. tried to recall, but as its external dont think it works?

Hand held very high, taking it fully on the chin. It's gone quiet which is always worrying. Luckily the figures were much higher as under review and change. Going to try and swing this that they are incorrect anyway (and those figures are not what the customer will be charged...). V annoyed at a stupid mistake.