Reply to: Typical public-sector service

[thunderlizard]

Although it's improved over the years, here's another bit of craziness from Companies House webfiling:

WebFiling has logged you out as the browser 'Back Button' was used or a button was clicked twice.
Please re-enter your login details below to return to WebFiling.

Of course. When users click a back button, or any button twice, it's because they want to log out. Everyone knows this.

[DaveB]

You managed to find a known fault in the Oxford disctionary.

Well done.

Dictionary

I know it's probably a typo, but if we are going to get pedantic about things we might as well do it properly

[threaded]

no results

http://www.askoxford.com/results/?vi...r=score%2Cname

...but

http://www.askoxford.com/concise_oed...srazor?view=uk

is fine.

hth

You managed to find a known fault in the Oxford disctionary.

Well done.

[Swamp Thing]

When the IR (as it was then) launched self-assessment on-line, for the first two years all tax returns submitted on-line were printed out and then manually entered by clerks into the calculation and filing system. That's why there was an error rate of > 30%.

Seems most govt sites are like this. The HMRC site was a 'mare last week for all those submitting employer end of year PAYE returns. The whole interface was clunky & took you to places you didn't expect. And that was when the whole thing didn't freeze up on you. I suppose HMRC would say there were too many users filing online up to the last minute - but don't they forecast for this sort of thing and ensure system resources can cope?

[XLMonkey]

No, rasor

HTH

no results

http://www.askoxford.com/results/?vi...r=score%2Cname

...but

http://www.askoxford.com/concise_oed...srazor?view=uk

is fine.

hth

[threaded]

Razor

(thought I'd save Fleetwood the trouble)

No, rasor

HTH

[XLMonkey]

Razor

(thought I'd save Fleetwood the trouble)

[Emperor Dalek]

Thats exactly how NTL processed one of their early Internet products

When the IR (as it was then) launched self-assessment on-line, for the first two years all tax returns submitted on-line were printed out and then manually entered by clerks into the calculation and filing system. That's why there was an error rate of > 30%.

[TheMonkey]

Thats exactly how NTL processed one of their early Internet products

Recently replaced by an army of crack smoking monkeys.

[Fellman]

Perhaps they have a person sat at a computer personally answering each web request?

Thats exactly how NTL processed one of their early Internet products

[dmini]

I've had this recently with the AA insurance website that lets you order a replacement certificate, but is only available during office hours.

Perhaps they have a person sat at a computer personally answering each web request?

You've worked at the AA recently then? Or was it just a lucky guess?

[Bovvered]

Thats just poor ******* design.

[threaded]

Perhaps they have a person sat at a computer personally answering each web request?

By Occam's rasor, I feel you must be correct.

[VectraMan]

I've had this recently with the AA insurance website that lets you order a replacement certificate, but is only available during office hours.

Perhaps they have a person sat at a computer personally answering each web request?

[MrsGoof]

Does it need downtime for backups, maintenance and all that stuff?

tut tut, down time for all that, tut tut. some people don't know about real technology