Reply to: Stakeholder management

[suityou01]

There's three options here

1) your mate has written it down wrong and doesn't reflect what the stakeholder wanted, therefore a re-write is required and the stakeholders are correct in not signing things off.
or
2) your mate hasn't minuted and signed (or has an email audit) of any decisons made by the key stakeholder and has left themselves high and dry in a who said what finger pointing exercise (which they'll lose)
3) He's done 2 but can't manage his / her stakeholders (which include the project manager / programme manager).

So rather than blaming the world, their job is to rectify their own problem.

4) The stakeholders have just changed their mind rather than sign off. From the documented business scenarios (which they prepared in detail) and what is now being asked for it is evident this is what has happened.

[MarillionFan]

So still in phase 1. It sounds like your doing a good job and being patient, just as he was. Then when you get into phase 2 they complain about phase 1 and refuse to sign off.

If I get this right I'll be at clientco for another 3 years.

If I get it wrong I'll be out of here quicker than tulip through a constipated goose after a hot curry, ex-lax & a steam roller.

[Notascooby]

So still in phase 1. It sounds like your doing a good job and being patient, just as he was. Then when you get into phase 2 they complain about phase 1 and refuse to sign off.

There's three options here

1) your mate has written it down wrong and doesn't reflect what the stakeholder wanted, therefore a re-write is required and the stakeholders are correct in not signing things off.
or
2) your mate hasn't minuted and signed (or has an email audit) of any decisons made by the key stakeholder and has left themselves high and dry in a who said what finger pointing exercise (which they'll lose)
3) He's done 2 but can't manage his / her stakeholders (which include the project manager / programme manager).

So rather than blaming the world, their job is to rectify their own problem.

[suityou01]

My project is presently red flagged on about 5 different areas.

Now completed the design, just working through the tables that are required and the processes. I actually broke the whole thing into a graphical 'jigsaw' puzzle using Clip Art so everyone could see how it fits together(Im dealing with non techies). Now asking them which pieces they want to see cause and telling them how long each piece will take.

So still in phase 1. It sounds like your doing a good job and being patient, just as he was. Then when you get into phase 2 they complain about phase 1 and refuse to sign off.

[MarillionFan]

He has escalated and heard nothing back.
Project sponsor is the one telling everyone not to sign off.
Programme manager.
You know you want to.

My project is presently red flagged on about 5 different areas.

Now completed the design, just working through the tables that are required and the processes. I actually broke the whole thing into a graphical 'jigsaw' puzzle using Clip Art so everyone could see how it fits together(Im dealing with non techies). Now asking them which pieces they want to see cause and telling them how long each piece will take.

[suityou01]

The joys of waterfall and upfront analysis...

Never going to change - get sign-off, start CR process and deliver what the client doesn't want - same ole same ole.

Or your "mate" could call a workshop and have everyone agree and sign-off in that workshop the requirements. Failure to attend or send a suitable and empowered delegate counts as sign-off.

Depends if they'll buy it but if time is tight and exec sponsor will back it - then it's pretty effective - then you can start the CR process and endlessly re-write specs and do impact analysis.

He seems to be constrained into doing this as there are two suppliers (one off shore) so they need some sort of hymn sheet to sing from.

[Notascooby]

The joys of waterfall and upfront analysis...

Never going to change - get sign-off, start CR process and deliver what the client doesn't want - same ole same ole.

Or your "mate" could call a workshop and have everyone agree and sign-off in that workshop the requirements. Failure to attend or send a suitable and empowered delegate counts as sign-off.

Depends if they'll buy it but if time is tight and exec sponsor will back it - then it's pretty effective - then you can start the CR process and endlessly re-write specs and do impact analysis.

[suityou01]

Keep calm and carry on.

Is your mate a contractor?

He is. I told him that quote too.

[suityou01]

Prince2 manual would probably say
- escalate to the project board

does the project sponsor know? I mean, this issue is highlighted in his project reports to all stakeholders right?

Who have the developers the go-ahead to start the build?

Why am I taking this thread even semi-seriously?

He has escalated and heard nothing back.
Project sponsor is the one telling everyone not to sign off.
Programme manager.
You know you want to.

[cojak]

Keep calm and carry on.

Is your mate a contractor?

[oracleslave]

Any suggestions from the panel?

Prince2 manual would probably say
- escalate to the project board

does the project sponsor know? I mean, this issue is highlighted in his project reports to all stakeholders right?

Who have the developers the go-ahead to start the build?

Why am I taking this thread even semi-seriously?

[suityou01]

Firstly. I am not your mate.

Secondly. How did you know?

Oops, wrong login.

[MarillionFan]

Yes mate?

Firstly. I am not your mate.

Secondly. How did you know?

[Spacecadet]

Is there some sort of bedwetting support group where you both met?

[suityou01]

"Mate"?

Yes mate?