Getting out of a mobile contract

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BoredBloke replied

21 September 2011, 10:49
The problem is that it's got increasingly worse over time. He's been at school for a year and at first it was bad but he could make calls home. Now it's hopeless and never gets a connection.

Have raised the issue with 3
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Incognito replied

21 September 2011, 09:24
Originally posted by TonyEnglish View Post

My son is at school in Worcester. Because he lives away we got him a mobile and a mobile internet thing from 3. Their coverage checker showed that he lives in a suitable area. However it's obvious that this checker is bollocks and his phone and his internet thing get hardly any reception - the few times he can call us, the phone cuts out. Does anybody know if it's possible to get out of a contract early because the items are not meeting their most basic requitements?

Mobile Coverage and Contract Cancellation - Consumer Panel

You can cancel your mobile early for poor coverage | This is Money
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AtW replied

21 September 2011, 08:46
I think there should be a cooling off period (a week?) or something.
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BoredBloke started a topic Getting out of a mobile contract

21 September 2011, 08:43
Getting out of a mobile contract

My son is at school in Worcester. Because he lives away we got him a mobile and a mobile internet thing from 3. Their coverage checker showed that he lives in a suitable area. However it's obvious that this checker is bollocks and his phone and his internet thing get hardly any reception - the few times he can call us, the phone cuts out. Does anybody know if it's possible to get out of a contract early because the items are not meeting their most basic requitements?
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