Originally posted by Spacecadet
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And since the 'affected part' is probably a relatively short distance compared to the overall journey, it probably means you get a refund of a few pounds.
So they're making you pay through the nose for the occasions when you don't need it, yet not allowing you the benefits of it when you really need it.
That would be like an insurer revoking your cover on the hour you were burgled, but offering you a refund on your premiums for those 60 minutes.
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