Santander online banking down again

[TestMangler]

Lot of Bobs in that office.

Last time I worked there was about three years ago and there weren't many then.

Have they had an influx then ?

[minestrone]

Jolly good. Though on the rare occasion that I have called them for my business account it has always been the Glasgow centre that has answered.

Lot of Bobs in that office.

[Fred Bloggs]

Worse language difficulties than talking to Bob then

Yes

[Troll]

And he's just been sacked.

Epic fail "Liverpool got 200 of the call centre jobs"

[TestMangler]

Jolly good. Though on the rare occasion that I have called them for my business account it has always been the Glasgow centre that has answered.

Worse language difficulties than talking to Bob then

[Fred Bloggs]

I have used Santander on line three times this week so far with no drama at all.

[Cliphead]

I login at least once a day, not had any issues for a long time.

[Scrag Meister]

I ownly have my mortgage with them, but have been unable to login for ages, a month or more.

Any one have any insight?

[jmo21]

Recently opened a savings account with them.

It took them 8 weeks to finally sort my online and phone access codes.

First they sent out 2 letters, 1 for phone, 1 for internet. Both were marked 1 of 2, so I was waiting for another 2 letters with matching codes which never arrived.

Phoned up, many apologies, say they'll send out again.

2 letters arrive both for phone banking. Phone up to do some phone banking. one of the phone banking codes is actually an internet access code, and they don't let me do the banking I needed to do, say I have to go into a branch.

Eventually, all 4 letters arrived and they were correct. Doesn't fill you with confidence.

[Fred Bloggs]

And he's just been sacked.

Jolly good. Though on the rare occasion that I have called them for my business account it has always been the Glasgow centre that has answered.

[ctdctd]

Bob.

And he's just been sacked.

[Fred Bloggs]

Bob.

[swamp]

Does anyone here share my frustration with Santander online banking? It seems to be down more than up. I am looking to change business bank now because I can't pay myself...

Who does their website?