Another nail in the coffin of UK jobs.

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Cyberman replied

16 July 2009, 16:21
That means that rail prices should start falling.

Please, please, please outsource the rest of the public sector.
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Mich the Tester replied

16 July 2009, 14:59
Originally posted by sasguru View Post

Yes or you'll go to hell.

You mean catholics get sent to Swindon if they don't confess?

That's 'cruel and unusual punishment'.
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bogeyman replied

16 July 2009, 14:58
What's wrong with Penzance?
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sasguru replied

16 July 2009, 14:57
Originally posted by cailin maith View Post

Penance?

Yes or you'll go to hell.
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pzz76077 replied

16 July 2009, 14:42
Is this just the CC moving to India or the systems such as Traain Tracker etc??

TT is one of the best natural voice query systems going and it broke new ground when first introduced. There are still very few systems if its type that can come close for usability and elegence.

It would be a shame indeed if these systems went abroad.

PZZ
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cailin maith replied

16 July 2009, 14:40
Originally posted by Andy2 View Post

why would anyone go there?

Penance?
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Andy2 replied

16 July 2009, 14:39
Originally posted by DimPrawn View Post

Can you imagine enquring about a train from Gorsafawddachaidraigodanheddogleddollonpenrhynareu rdraethceredigion to Llanfairpwllgwyngyllgogerychwyrndrobwllllantysilio gogogoch

why would anyone go there?
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DimPrawn replied

16 July 2009, 14:36
Originally posted by Shimano105 View Post

To be fair, who would be able to pronounce that lot!

Welsh call centre.
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Shimano105 replied

16 July 2009, 14:35
To be fair, who would be able to pronounce that lot!
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DimPrawn replied

16 July 2009, 14:33
Can you imagine enquring about a train from Gorsafawddachaidraigodanheddogleddollonpenrhynareu rdraethceredigion to Llanfairpwllgwyngyllgogerychwyrndrobwllllantysilio gogogoch
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Benno replied

16 July 2009, 14:31
Rail consumer watchdog Passenger Focus said it would monitor the effect of the call centre move on rail users.

"Passengers care that telephone and other information services are correct, useful and remain free or low cost," said Passenger Focus chief executive Anthony Smith.

"Where they are based is not so relevant."

Is that so hey?!? Bit of a kick in the nads for the folk who work there, big call centre which hopefully will keep other work, but how long before the likes of o2 pull out of there and move to India?

At least you southerners might understand the Indians better than you understand those from Wath-upon-Dearne!
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bogeyman replied

16 July 2009, 14:30
UK rail enquiries moving to India

"So you would like to book a ticket from Paddington to Penzance sir?"

"Do you want a seat inside with a chicken on your lap, or on the roof with a goat?"
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Fred Bloggs started a topic Another nail in the coffin of UK jobs.

16 July 2009, 14:25
Another nail in the coffin of UK jobs.

http://news.bbc.co.uk/2/hi/business/8154261.stm
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