Comet always have been absolute shyte. Once they have your money, they dont want to know.
Years ago, I bought a BSB satellite system (before they merged with sky). 12 hours after it was installed the box stopped working. Was without a system for 3 weeks while it had to be 'taken to the repair centre' to be fixed. In that time they only did collections and deliveries to my area on certain days!
After about the 3 or 4th time of the box breaking down I went to my local comet store and demanded a replacement box while mine was away being repaired again. The store manager flatly refused to help.
I ended up shouting out in the store not to buy anything as the after sales was rubbish.
I was on my 7th box before bsb and sky merged. I ****ed the whole thing off after that.
- Visitors can check out the Forum FAQ by clicking this link. You have to register before you can post: click the REGISTER link above to proceed. To start viewing messages, select the forum that you want to visit from the selection below. View our Forum Privacy Policy.
- Want to receive the latest contracting news and advice straight to your inbox? Sign up to the ContractorUK newsletter here. Every sign up will also be entered into a draw to WIN £100 Amazon vouchers!
Reply to: Comet - After-Sales Service Rubbish
Collapse
You are not logged in or you do not have permission to access this page. This could be due to one of several reasons:
- You are not logged in. If you are already registered, fill in the form below to log in, or follow the "Sign Up" link to register a new account.
- You may not have sufficient privileges to access this page. Are you trying to edit someone else's post, access administrative features or some other privileged system?
- If you are trying to post, the administrator may have disabled your account, or it may be awaiting activation.
Logging in...
Previously on "Comet - After-Sales Service Rubbish"
Collapse
-
Gets my goat up the way some of the chains treat customers. I'm sure most people on here would have got the job done but it's the not to wise customer I feel sorry for, the ones that will not push their rights. Pensioners etc.
Had a right ding dong with dell support recently, had to spend an hour explaining that a monitor error could not cause a driver failure until they agreed to replace my motherboard. 99% of the population would have put up with Bob's "it is not my fault" routine.
Leave a comment:
-
Great bit of buck passing there. ...not been back, never will.Last edited by gingerjedi; 7 June 2009, 22:48.
Leave a comment:
-
Originally posted by Fred Bloggs View PostSamsung is usually good kit too. However, I usually buy Sony kit if it isn't too much of a premium price because over the years, on the rare occaision that something has gone wrong, they really do sort things out well. And quickly too.
Leave a comment:
-
Samsung is usually good kit too. However, I usually buy Sony kit if it isn't too much of a premium price because over the years, on the rare occaision that something has gone wrong, they really do sort things out well. And quickly too.
Leave a comment:
-
Comet - After-Sales Service Rubbish
I bought a Samsung camera from Comet back in December and the lens has recently started jamming when I switch the camera on or off.
Went back to Comet yesterday to bring up with them and they very uninterestingly said there is nothing they could do - I had to speak to Samsung directly to register the fault and I would then have to send the camera in for further diagnosis before they agree to repair. Minimum timescale 28 days. Great customer service for a product I / anyone would not expect to start mal-functionaling after 6 months
The reason I bought the camera from the high street was if there were any problems I could go back to the store for them to be addressed. Given the couldn't care less attitude of Comet (which I will be taking further) I will in future buy any electrical equipment at the cheaper price from either the internet or from our independent electrical retailer. Warning is to stay clear of Comet.
Rant over - have a nice evening allTags: None
- Home
- News & Features
- First Timers
- IR35 / S660 / BN66
- Employee Benefit Trusts
- Agency Workers Regulations
- MSC Legislation
- Limited Companies
- Dividends
- Umbrella Company
- VAT / Flat Rate VAT
- Job News & Guides
- Money News & Guides
- Guide to Contracts
- Successful Contracting
- Contracting Overseas
- Contractor Calculators
- MVL
- Contractor Expenses
Advertisers
Contractor Services
CUK News
- Streamline Your Retirement with iSIPP: A Solution for Contractor Pensions Sep 1 09:13
- Making the most of pension lump sums: overview for contractors Sep 1 08:36
- Umbrella company tribunal cases are opening up; are your wages subject to unlawful deductions, too? Aug 31 08:38
- Contractors, relabelling 'labour' as 'services' to appear 'fully contracted out' won't dupe IR35 inspectors Aug 31 08:30
- How often does HMRC check tax returns? Aug 30 08:27
- Work-life balance as an IT contractor: 5 top tips from a tech recruiter Aug 30 08:20
- Autumn Statement 2023 tipped to prioritise mental health, in a boost for UK workplaces Aug 29 08:33
- Final reminder for contractors to respond to the umbrella consultation (closing today) Aug 29 08:09
- Top 5 most in demand cyber security contract roles Aug 25 08:38
- Changes to the right to request flexible working are incoming, but how will contractors be affected? Aug 24 08:25
Leave a comment: