HMRC want "punchbags"

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Churchill replied

28 November 2007, 14:54
Originally posted by miffy View Post

She had a look at his dispensation for the last 5 years and he only had half a dozen reciepts
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miffy replied

28 November 2007, 13:32
Originally posted by Churchill View Post

What happened when you did?

She had a look at his dispensation for the last 5 years and he only had half a dozen reciepts
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Churchill replied

28 November 2007, 12:43
Originally posted by andrew_neil_uk View Post

my ex "works" for HMRC

Why can't they just punch her?

What happened when you did?
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BrilloPad replied

28 November 2007, 12:41
my ex "works" for HMRC

Why can't they just punch her?
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Churchill replied

28 November 2007, 12:40
Originally posted by BrowneIssue View Post

On a previous client site the Helpdesk asked for a punchball to be put up in the storeroom for 'stress management' purposes. (At their own expense, BTW.)

A senior manager heard about the request, came down and had a right go at all of us for 'having the wrong attitude'.

"You should be loving our customers. When they phone up you should be grateful. Anybody not happy should leave now."

Clearly someone who has NEVER dealt with a user or the public.

Funnily enough, his reaction had an effect upon morale.

Imho, the manager was 100% correct. Learn some customers service skills!

If you get stressed dealing with "the Public" or "users", you're in the wrong job.
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BrowneIssue replied

28 November 2007, 12:15
Originally posted by TimberWolf View Post

In what way was that funny?

In that it gave us someone to laugh at behind his back.
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TimberWolf replied

28 November 2007, 12:01
Originally posted by BrowneIssue View Post

Funnily enough, his reaction had an effect upon morale.

In what way was that funny?
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BrowneIssue replied

28 November 2007, 11:46
On a previous client site the Helpdesk asked for a punchball to be put up in the storeroom for 'stress management' purposes. (At their own expense, BTW.)

A senior manager heard about the request, came down and had a right go at all of us for 'having the wrong attitude'.

"You should be loving our customers. When they phone up you should be grateful. Anybody not happy should leave now."

Clearly someone who has NEVER dealt with a user or the public.

Funnily enough, his reaction had an effect upon morale.
Leave a comment:
Shimano105 replied

28 November 2007, 11:38
"is there any wonder the discs went missing with morale so low"

Ah right, so that gets them off the hook then.

I'm p1ssed off with the missus, does that mean I don't have to test my code?
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TimberWolf replied

28 November 2007, 11:33
Originally posted by DimPrawn View Post

I thought they were called small businesses?

No, they are scumbags.
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DimPrawn replied

28 November 2007, 11:30
Punchbags for HMRC

I thought they were called small businesses?
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Sockpuppet started a topic HMRC want "punchbags"

28 November 2007, 11:27
HMRC want "punchbags"

http://news.bbc.co.uk/2/hi/uk_news/politics/7116092.stm

Ha Ha....muppets.
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