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Wong Kei was once known for the rudeness of its staff, who would shout "Sit down with them!" or "Go upstairs!" to arriving patrons,[1] insult customers who asked for a knife and fork, and chase those who failed to leave a sufficient tip.[2] This aspect was seen as a positive and enjoyable feature rather than a criticism of the restaurant.[3] After a renovation, the restaurant reopened in 2001 with friendlier waiters,[4] and when it reopened under new management in March 2014, new owner Daniel Luc said: "Maybe there was an issue with rude staff 20 to 30 years ago, but I don't think so any more. I don't know whether that's a good thing or not."[2][5]
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