Reply to: Cater Allen New Website

[SueEllen]

+ fraction lending.

Ladymuck, they conjure money out of thin air.

I never understood why Cater Allen were so popular amongst contractors. I believe they had a status moment in the 90s, but what is their value preposition now?

Cheap (free) business accounting perhaps? Also when they screw up they are very polite about admiting they have.

[DoctorStrangelove]

WTAS.

I think I've still got a Fleming's chequebook somewhere.

[TestMangler]

I was with Fleming Private Bank until CA bought them out, used to quite like the old cheques!

This ^

They were great when they were Robert Fleming & Co Private Bank.

[Gibbon]

I never understood why Cater Allen were so popular amongst contractors. I believe they had a status moment in the 90s, but what is their value preposition now?

I was with Fleming Private Bank until CA bought them out, used to quite like the old cheques!

[Eirikur]

I have retired so I will not need my Cater Allen account for long. The old logon system worked very well. Now, their online banking is almost unusable because the text message with the OTC is received sometime after the web page times out.

As is the case with most websites using OTC especially when abroad texts can arrive hours later or never

[Sterling]

I have retired so I will not need my Cater Allen account for long. The old logon system worked very well. Now, their online banking is almost unusable because the text message with the OTC is received sometime after the web page times out.

[Eirikur]

+ fraction lending.

Ladymuck, they conjure money out of thin air.

I never understood why Cater Allen were so popular amongst contractors. I believe they had a status moment in the 90s, but what is their value preposition now?

I think it is because of SJD accountants (don't know if other accountants also do/did this). When setting up the Ltd company they offered a free account with Cater Allen, with enough other stuff to take care off during the start of your first Ltd contract this was an easy (and as said free) option to get a business account.

[clearedforlanding]

Because the customer loans them their money (currently at 0% interest), which they reinvest and make a profit on.

+ fraction lending.

Ladymuck, they conjure money out of thin air.

I never understood why Cater Allen were so popular amongst contractors. I believe they had a status moment in the 90s, but what is their value preposition now?

[velcro]

I thought everyone had been updated to the new "improved" system. Clunky and slow.
OTP when logging in, and when making a payment.
Putting in the whole of your password on logging in, together with digits from your PAC. And then when making a payment, as well as OTP, having to enter all of the PAC.
I'm no expert, but with all of the PAC and all of the password input, it does seem to open up a security weakness?

[OwlHoot]

My Cater Allen online banking hasn't changed at all recently, apart from an extra detestable OTP when I log in.

Have they rolled the new system out to only a selected random set of guinea pig customers, and it is a horror I have yet to encounter?

[edison]

Their new paper statements are also 10 steps back. Not clear at all.

I got my first paper statement in the new format last week, not exactly a great leap forward.

[velcro]

Because the customer loans them their money (currently at 0% interest), which they reinvest and make a profit on.

Spot on.

[Eirikur]

You can't afford £6.50 a month fee?

Why do people expect banking to be free all the time? It's a service at the end of the day. It has a cost to deliver.

Because the customer loans them their money (currently at 0% interest), which they reinvest and make a profit on.

[ladymuck]

Straightforward bank, easy to use website, no fees. Cater Allen used to be decent but now just painful... Someone said Starling are pretty good?

You can't afford £6.50 a month fee?

Why do people expect banking to be free all the time? It's a service at the end of the day. It has a cost to deliver.

[velcro]

What are your expectations and requirements?

I've been with HSBC for over a decade and never had an issue but others hate them with a passion!

Straightforward bank, easy to use website, no fees. Cater Allen used to be decent but now just painful... Someone said Starling are pretty good?