Is this 2nd or 3rd line??

[snaw]

If you're a 2nd line guy then it's a perfect leg up into the 3rd line world ...

[Back In Business]

It's probably that the job is pitched between the 2 and as you say - it's cheaper to pay 2nd line and get them to do a bit of 3rd. At my previous employer this function was held be the "operations team" who are 2nd. Basically anyone can build servers with a bit of documentation and if it's a sizable outfit then the server builds will probably be from images/RIS/WDS anyway.

[NetwkSupport]

I think the word "desktop" gives it away. Never deal with desktops on 3rd.

They want servers built (hardware and software), reason is the job is advertised as 2nd line and paying 2nd but they are known to throw 3rd line in for the same money (vague job desc.)

[Back In Business]

To build and install desktop and server systems in accordance with agreed procedures

To attend service or management meetings, as required

To produce and maintain operational and design documentation in accordance with Company procedures

I think the word "desktop" gives it away. Never deal with desktops on 3rd.

[Sockpuppet]

I'd say monkey line! Do they mean just put components together, which is what it looks like to me.

[NetwkSupport]

To build and install desktop and server systems in accordance with agreed procedures

To attend service or management meetings, as required

To produce and maintain operational and design documentation in accordance with Company procedures