Originally posted by Cowboy Bob
Parasol were playing that trick with NI on me 9 months ago when they did their system upgrade - clearly they haven't sorted their systems properly yet. I got back about 80%, but gave up on the rest - it wasn't a huge amount. I had to chase one of the directors to get the money back that I did - customer disservice ignored every email, after I replied to their "we are right and you are wrong" one.


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