Reply to: Super Contractors Mortgages

[GordonHunterSuperContract]

So I have given these SuperContractors guys a go and have to say am very disappointed with their level of service. No proactivity - I am having to send and follow up on emails, and also chase for info that has been promised to be sent. Have contacted CMME who seem much more on the ball.

We’re sorry to hear your comments. We take great pride in delivering a high quality service to each and every client, which is why we are so proud of our Feefo reviews. I’m sad to read you didn’t have that experience. I’ve PM’d you to find out a bit more information, if you wouldn’t mind replying to it.

Many thanks,
Gordon Hunter
MD @ Super Contractors

[kaiser78]

SuperContractors Poor Service

Separate to the recent general threads on mortgages, has anyone specifically used Super Contractors to secure a mortgage, and if so how do you rate the standard of service and advice ? Would you recommend them ?

So I have given these SuperContractors guys a go and have to say am very disappointed with their level of service. No proactivity - I am having to send and follow up on emails, and also chase for info that has been promised to be sent. Have contacted CMME who seem much more on the ball.

[minestrone]

Anyone on here used them ? I don't fully trust these review websites knowing what are genuine or fake reviews.

You have to be a customer to write a feefo review ( in theory ) so they are far more reliable than trustpilot and others IMO.

Anyways, I don't know them but I know people that know them and they are reputable.

[Neil SuperContractors]

Separate to the recent general threads on mortgages, has anyone specifically used Super Contractors to secure a mortgage, and if so how do you rate the standard of service and advice ? Would you recommend them ?

We are indeed a fee free broker and all of our reviews are 100% genuine. We earn commission from the mortgage lender that is most suitable for you, whereas the majority of other brokers earn commission from the lender and then charge you an additional fee.

We would be more than happy to help you out.

[TheFaQQer]

has nobody explained gearing to you?

Aycutbac?

AYCOTPOCUK? stupid capitalisation thing

[ContractorOnAMotorbike]

Separate to the recent general threads on mortgages, has anyone specifically used Super Contractors to secure a mortgage, and if so how do you rate the standard of service and advice ? Would you recommend them ?

I used them when I bought my house last year. I first got in touch with them back in 2016 and bored them with loads of questions as I was a first time buyer.

No complaints at all from me and will use them again when I am in the market for a buy to let property. My point of contact was Tony Cowe.

[kaiser78]

What are these 'mortgages' that people talk about?

It's when somebody decides to no longer live in a hovel and upsize to a proper dwelling. You may get there one day...

[Whorty]

Well, we all pay cash to buy houses on here. Maybe you need permieuk forum?

What are these 'mortgages' that people talk about?

[RetSet]

Well, we all pay cash to buy houses on here. Maybe you need permieuk forum?

Has nobody explained gearing to you?

AYCUTBAC?

[Dark Black]

Thats not quite how it works. The mortgage products that fee free and fee charging brokers offer are usually largely the same.

Fee free brokers earn a commission from the lenders, fee charging brokers earn a commission from the lenders and A fee from you.

That's actually what I meant but didn't put it over very well

[kempc23]

Used them in November last year, was very impressed by speed of response and advice given. I went with a product they recommended.

I'd use them again. 10/10

Note: There have been various threads lately about pros and cons of using fee-charging vs upfront fee-free (where the charge effectively comes via the mortgage) advisors. SuperContractors fall in to the later category but I was happy with that since I have small low rate mortgage, likely to be very short term.

Thats not quite how it works. The mortgage products that fee free and fee charging brokers offer are usually largely the same.

Fee free brokers earn a commission from the lenders, fee charging brokers earn a commission from the lenders and A fee from you.

[kempc23]

Used them 18 months ago to remortgage my main property. Main reason was the fact they dont charge fees.

They were excellent from start to finish. Very quick to respond and got everything sorted quickly.

The specific broker I used was Graham Ballantyne.

[Dark Black]

Used them in November 2017, was very impressed by speed of response and advice given. I went with a product they recommended.

I'd use them again. 10/10

Note: There have been various threads lately about pros and cons of using fee-charging vs upfront fee-free (where the charge effectively comes via the mortgage) advisors. SuperContractors fall in to the later category but I was happy with that since I have small low rate mortgage, likely to be very short term.

[fullyautomatix]

Well, we all pay cash to buy houses on here. Maybe you need permieuk forum?

[kaiser78]

super it seems

https://www.feefo.com/en/reviews/sup...&timeFrame=ALL

Anyone on here used them ? I don't fully trust these review websites knowing what are genuine or fake reviews.