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Previously on "Virgin media broadband increase by £2.75"

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  • Mordac
    replied
    Originally posted by scooterscot View Post
    Letter through the door yesterday. So being the tightfisted Scot I got on the phone and told them I'm cancelling. They took back the increase and dropped the monthly fee by an additional £5 providing I agreed to a new 12-month deal. Fine.

    Chancers the lot of them. I'll set about them you ken.
    I binned Virgin about 3 years ago. When it worked, it worked well, but when it didn't (which was rather too often) you had to go through the whole Bob call centre thingy. Been with Sky ever since and never had to call them once. The added bonus is we pay about about £40 less a month than we paid for Virgin. Although broadband is effectively free thanks to Mrs M's swanky deal with Vodafone

    Leave a comment:


  • mdhd
    replied
    Best way is to phone up and cancel. They would offer you some good discounts, note them down but don't agree and go ahead with cancellation. Wait for a couple of days till you get a phone call from retentions team. I was offered same package, but £16 cheaper Don't tell them which car you drive and which IB you work for. You just tell them you are broke and can't afford.

    Leave a comment:


  • Scruff
    replied
    Originally posted by IL Cattivo View Post
    ...and what was their response?
    They processed the cancellation.

    If they don't blink I'll go with Vodafone or back to...........Sky

    Leave a comment:


  • ChimpMaster
    replied
    I did the same with Sky TV. Eventually they called back with a nice discount.

    When I gave notice to BT broadband they didn't give a tulipe, which suited me fine because Sky Fibre was being offered at a really good deal.

    Leave a comment:


  • scooterscot
    replied
    Originally posted by minestrone View Post
    In other news a dozen eggs is cheaper than 12 single ones.
    Should have said, the increase came 3 months after signing a 12 month contract in the first place. They broke the deal first.

    Leave a comment:


  • IL Cattivo
    replied
    Originally posted by Scruff View Post
    I got the £3.49 increase letter. Phoned them immediately to cancel - phone, broadband, TV (Big Kahuna). Only been with them 3 months...
    ...and what was their response?

    Leave a comment:


  • Scruff
    replied
    I got the £3.49 increase letter. Phoned them immediately to cancel - phone, broadband, TV (Big Kahuna). Only been with them 3 months...

    Leave a comment:


  • GB9
    replied
    Originally posted by scooterscot View Post
    Letter through the door yesterday. So being the tightfisted Scot I got on the phone and told them I'm cancelling. They took back the increase and dropped the monthly fee by an additional £5 providing I agreed to a new 12-month deal. Fine.

    Chancers the lot of them. I'll set about them you ken.
    I knew we had common ground somewhere.

    Their fees have gone up 60% in the last 5 years. All the others seem to be about the same though. I usually give up when I try to call them as it always takes over half an hour to get an answer.

    Leave a comment:


  • The Spartan
    replied
    Originally posted by scooterscot View Post
    Letter through the door yesterday. So being the tightfisted Scot I got on the phone and told them I'm cancelling. They took back the increase and dropped the monthly fee by an additional £5 providing I agreed to a new 12-month deal. Fine.

    Chancers the lot of them. I'll set about them you ken.
    Didn't realise they operated out in Germany

    Leave a comment:


  • minestrone
    replied
    Originally posted by scooterscot View Post
    Letter through the door yesterday. So being the tightfisted Scot I got on the phone and told them I'm cancelling. They took back the increase and dropped the monthly fee by an additional £5 providing I agreed to a new 12-month deal. Fine.

    Chancers the lot of them. I'll set about them you ken.
    In other news a dozen eggs is cheaper than 12 single ones.

    Leave a comment:


  • scooterscot
    started a topic Virgin media broadband increase by £2.75

    Virgin media broadband increase by £2.75

    Letter through the door yesterday. So being the tightfisted Scot I got on the phone and told them I'm cancelling. They took back the increase and dropped the monthly fee by an additional £5 providing I agreed to a new 12-month deal. Fine.

    Chancers the lot of them. I'll set about them you ken.

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