BPM Software failure?

[SueEllen]

"People took to Twitter to air their grievances at the airline "

Where do people air their grievances at twitter?

Journalists pick a lot of their stories up from Twitter as it's expensive to do proper investigative journalism.

[scooterscot]

Software fails? Or was the specification poorly defined?

[NotAllThere]

"People took to Twitter to air their grievances at the airline "

Where do people air their grievances at twitter?

By reporting thus, journalists are trying to make themselves seem young and hip.

[ClothCap]

Probably more of this down the line to fill the gap left by Polish coders unfortunately. Cos we have a (cheap) skills shortage don't we?

[BrilloPad]

"People took to Twitter to air their grievances at the airline "

Where do people air their grievances at twitter?

[DimPrawn]

Chaos for British Airways passengers hit by another IT glitch - Get West London

Do we know the coder?

GMB takes concerns over British Airways IT outsourcing to MPs

The GMB met MPs in an attempt to stop further IT outsourcing by BA and what it describes as an “abuse” of the Tier 2 visa system.

The airline’s IT outsourcing, which is currently being phased in, is expected to be complete in April. The union says up to 900 IT jobs could go to TCS, some of them filled by staff in India.

[FatLazyContractor]

Chaos for British Airways passengers hit by another IT glitch - Get West London

Do we know the coder?