Parasol getting a kicking in R4's You and Yours

[cojak]

they were great until about 2006 when they got bought out by venture capitalists

from there they would do anything they could get away with to make things as confusing as possible for the customer which allowed them to do this sort of thing..

It certainly sounds confusing. On the payslip they put some of the person's money under 'Commission' even though the person gets a steady salary.

And then told the person to ignore that bit of their payslip, "commission is doesn't mean anything, it's just a word".

[original PM]

they were great until about 2006 when they got bought out by venture capitalists

from there they would do anything they could get away with to make things as confusing as possible for the customer which allowed them to do this sort of thing..

[cojak]

Being naughty by breaking people's pay into sections and paying pension on the minimum wage.