Security of personal documents

[MojoDog]

He thinks he's shouting at you, but really he's just shouting at himself.



No.

More to be pitied than scorned, then?

[northernladyuk]

Why do you have to be so belligerent?

He thinks he's shouting at you, but really he's just shouting at himself.

Does it make you feel better about yourself?

No.

[TheFaQQer]

So it seems my certificate is lost and I'm £25 out of pocket.

Not sure what I can do about this - I suspect very little except warn others to insist that agencies take proper care of any original documents that you send to them.

Ask them for the proof of postage. Tell them that since you didn't receive it, they will need to put in a claim to the Royal Mail for lack of delivery and recovery.

Keep chasing them for the money. If they won't file the claim with the Royal Mail, then ask them where you should send your invoice for the lost certificate. Be sure to add on extra for your inconvenience and time spent on chasing for their debt.

If they won't pay, then you could consider a claim via the small claims court - make sure you have read up on the late payment legislation to get the value you can recover correct (8.5% interest plus an admin charge).

Alternatively, you chalk up the £25 as a cost of sale and move on to other things.

[northernladuk]

What does that have to do with anything?

Just a point as we have many posters who seem to think an urgent contract means they don't have time to do the proper checks and they would be wrong.

So if, by my actions, I deprived you of £25, you would sit back and say "That's life" would you?
I already said that I suspect that nothing can be done.

And I am agreeing with you saying 'thats life'. Sometimes nothing can be done about it.

Why do you have to be so belligerent? Does it make you feel better about yourself?

Dunno any other way to be so guess it does.

[MojoDog]

You did tell them it was subject to contract review and would refuse to attend site until the contracts had been checked of course?

What does that have to do with anything?



That's life.

So if, by my actions, I deprived you of £25, you would sit back and say "That's life" would you?
I already said that I suspect that nothing can be done.

Why do you have to be so belligerent? Does it make you feel better about yourself?

[northernladuk]

I was contacted by an agent (large company beginning with C - see Private Eye) for an "extremely urgent requirement" within the nuclear industry. By "extremely urgent" they said starting within a week.

Following a telephone interview I was offered the gig.

You did tell them it was subject to contract review and would refuse to attend site until the contracts had been checked of course?

I was then required by the C-word agent to send originals of personal ID documents for their background checks as part of the nuclear security vetting process.

Naturally I was reluctant to do this (especially since a different branch of the C-Word agency already had this information) but in fairness, these were returned next day by registered post.

Why naturally? Why would a different branch holding some old documents be enough for a security check? To be fair even sending them off without being qualified is a bit suss. I wouldn't have been surprised if they wanted you to bring them personally or have them signed by a solicitor. Saying that this particular check may not need personal verification, but still, thinking the other copies would do is a not really going to work.

The next stage was that the C-word agency requested my Basic Disclosure Certificate so that they could send it to the client's security team, with a warning that the client's vetting process could take up to 4 weeks. This wasn't explained to me when I was offered the "extremely urgent role" and so after some consideration (and the offer of a proper urgent role - "cold call" from agent to starting work took just under 2 weeks) I decided to bin the C-word gig.

People moan companies only advertise for people that hold current certification and they can't get gigs that require checks being done. And now you see why......

Having heard nothing about my certificate I chased it up.

C-word agency won't give me the contact details for the clients security team but tell me that the client say they sent out my certificate by 1st class post at the beginning of March.

I said that I haven't received it yet, C-word agency say that the client said they have proof of postage.

I asked what proof they had and the C-word agency replied with "The only evidence that they have is the book in which the man that takes the post out. When he is taking any mail he will write the name of who the letter is addressed to and the date."

So it seems my certificate is lost and I'm £25 out of pocket.

Not sure what I can do about this - I suspect very little except warn others to insist that agencies take proper care of any original documents that you send to them.

That's life.

[TheFaQQer]

Oh yeah?

What's one of those and how do I go about it, please?

Find out how to request your personal information | ICO

[MojoDog]

Put in a subject access request to inconvenience them.

Oh yeah?

What's one of those and how do I go about it, please?

[Old Greg]

I was contacted by an agent (large company beginning with C - see Private Eye) for an "extremely urgent requirement" within the nuclear industry. By "extremely urgent" they said starting within a week.

Following a telephone interview I was offered the gig.

I was then required by the C-word agent to send originals of personal ID documents for their background checks as part of the nuclear security vetting process.

Naturally I was reluctant to do this (especially since a different branch of the C-Word agency already had this information) but in fairness, these were returned next day by registered post.

The next stage was that the C-word agency requested my Basic Disclosure Certificate so that they could send it to the client's security team, with a warning that the client's vetting process could take up to 4 weeks. This wasn't explained to me when I was offered the "extremely urgent role" and so after some consideration (and the offer of a proper urgent role - "cold call" from agent to starting work took just under 2 weeks) I decided to bin the C-word gig.

Having heard nothing about my certificate I chased it up.

C-word agency won't give me the contact details for the clients security team but tell me that the client say they sent out my certificate by 1st class post at the beginning of March.

I said that I haven't received it yet, C-word agency say that the client said they have proof of postage.

I asked what proof they had and the C-word agency replied with "The only evidence that they have is the book in which the man that takes the post out. When he is taking any mail he will write the name of who the letter is addressed to and the date."

So it seems my certificate is lost and I'm £25 out of pocket.

Not sure what I can do about this - I suspect very little except warn others to insist that agencies take proper care of any original documents that you send to them.

Put in a subject access request to inconvenience them.

[MojoDog]

I was contacted by an agent (large company beginning with C - see Private Eye) for an "extremely urgent requirement" within the nuclear industry. By "extremely urgent" they said starting within a week.

Following a telephone interview I was offered the gig.

I was then required by the C-word agent to send originals of personal ID documents for their background checks as part of the nuclear security vetting process.

Naturally I was reluctant to do this (especially since a different branch of the C-Word agency already had this information) but in fairness, these were returned next day by registered post.

The next stage was that the C-word agency requested my Basic Disclosure Certificate so that they could send it to the client's security team, with a warning that the client's vetting process could take up to 4 weeks. This wasn't explained to me when I was offered the "extremely urgent role" and so after some consideration (and the offer of a proper urgent role - "cold call" from agent to starting work took just under 2 weeks) I decided to bin the C-word gig.

Having heard nothing about my certificate I chased it up.

C-word agency won't give me the contact details for the clients security team but tell me that the client say they sent out my certificate by 1st class post at the beginning of March.

I said that I haven't received it yet, C-word agency say that the client said they have proof of postage.

I asked what proof they had and the C-word agency replied with "The only evidence that they have is the book in which the man that takes the post out. When he is taking any mail he will write the name of who the letter is addressed to and the date."

So it seems my certificate is lost and I'm £25 out of pocket.

Not sure what I can do about this - I suspect very little except warn others to insist that agencies take proper care of any original documents that you send to them.