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Personally, I would not touch them. I worked through them on a 'temp' basis (a long story why I did that for another thread maybe) and eneded up getting shafted on their 'holiday' arrangements. Thing is, you have to give 2 weeks notice to take a holiday (pay of which 7% is deducted before you go) but they gave me a weeks notice to quit! So I took the rest of the time off and got some time back.
But for me, if it Hays IT it will be a case of 'Just say no'.
The Revenue are always sending me official documents and stuff for contractors managed by Hays, mistakenly saying that they work for my company. I've complained, they investigated, and concluded that there was not a problem. I've never known a commercial company to display such incompetence. But we is talking cushy public sector here.
Pondlife, expat and Mordac - are the questions you've posed related just to Hays or are they more of a general rant against agents?
In my case it was a response to "Lord" - the questions apply equally to most agents.
I've never contracted through Hays, but from what I can gather from those who have, they're not one of the best or one of the worst.
Pondlife, expat and Mordac - are the questions you've posed related just to Hays or are they more of a general rant against agents?
Nothing against Hays. Lord put in a comment which we thought was oversimplified in its view of what you needed to know about your agent. Mordac sensibly put in a list of other questions one might ask. He asked for more suggested questions about an agency's behaviour, and Pondlife and I threw in a few more.
I have no experience of Hays but might have a possible contract with them soon: if it comes through I think I'll take it. So no, nothing against them.
I worked through them for two and a half years with one client. They were the preferred supplier and were pretty good, chasing the client when renewal came up etc. They paid on time and I never had any problems. When it was time to leave, though, I thought they were pretty poor.
Oh dear, so much to learn. Where does one start? Did they stiff you on the rate? did they spam your references? did they put you forward for roles and never get back to you? do they have IR35-friendly contracts? are they willing to alter their standard contracts if requested? do they try and push dodgy umbrella companies? do they trawl for CVs? do they alter your CV and misrepresent your skills?
Anyone else want to add any more?
Do they pretend to put you forward but not do it? Do they give you and the client different stories (about rates, conditions, skills, expectations, contract length...)? do they treat you like an employee? Do they expect you to pretend to the client that you're their employee?
I went through Hays, they paid ahead of time, just a few days after sending the invoice, what more can you want.
Agents are all about the same in their attitude, so as long as the agency pays then that is what matters to me.
Oh dear, so much to learn. Where does one start? Did they stiff you on the rate? did they spam your references? did they put you forward for roles and never get back to you? do they have IR35-friendly contracts? are they willing to alter their standard contracts if requested? do they try and push dodgy umbrella companies? do they trawl for CVs? do they alter your CV and misrepresent your skills?
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