Originally posted by zara_backdog
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That's what agreed Defect Lists* are for..., that way it's been agreed that the supplier can fix certain defects (within the warranty period) without them clogging up Problem Management.
No system can be completely bug-free (minor bugs, that is) before Go-Live unless they have no concept of "In-time, In-budget".
(Apart from the Nuclear and Aircraft industry, but that's why they shovel money at testing in those industres...)
*managed by Problem Management, obv...
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