Reply to: Agent blocking

[Apache]

But when you finally get paid....

Maybe I would not be so bitter about this if I had a) been paid or b) not been asked to amend my invoices in silly insignificant ways.

7th week next week, supposed to be paid weekly, still nothing.

I had 9 outstanding invoices last week and then, like a giant wave of delight crashing on the shore of joy, they were all paid at once - I was tempted to ask to be paid once a quarter just to re-live the joy. Seriously though, there was a problem with my contract which only came to light through constant and insistent hassling - get on their backs every day until they give in and pay you!

[Epiphone]

If you put payment terms on your invoice it's time to enforce them. If you didn't it's generally accepted by the courts that 30 days is enough time to wait for payment.

Email whatever contact you have have Hays telling them that they're in breach of contract and should all outstanding invoices not be paid by XXX date you will consider them in breach and YourCo will remove all staff from site. You MUST be prepared to walk though. Having said that if you're not getting paid now you've nothing to lose.

Hays dicked me about for a few weeks until the client rang them to ask why one of their best contractors (I bought the butties that morning ) was unable to come back the next Monday. That bit depends on how you get on with the client. Luckily mine hated Hays 'cause they kept sending idiots through for interview who didn't know what a Windows service was (not me before anyone says anything).

[Peter Loew]

www.payontime.co.uk

Is the agency Hays?

Yes, Hays.

[Epiphone]

Gonna speak to my accountant on how to go about that.

www.payontime.co.uk

Is the agency Hays?

[Peter Loew]

I would be adding interest and admin charges as well....

Gonna speak to my accountant on how to go about that.

[r0bly0ns]

I would be adding interest and admin charges as well....

[DodgyAgent]

Maybe I would not be so bitter about this if I had a) been paid or b) not been asked to amend my invoices in silly insignificant ways.

7th week next week, supposed to be paid weekly, still nothing.

I can see why you are p****d off. Ask to be put through to the MD dont waste your time with accounts they are paid to fob you off.

straight from the horses mouth

[Peter Loew]

it is not unreasonable for them to ask why you want this information. It may be that the person on the phone may be able to help you.

Maybe I would not be so bitter about this if I had a) been paid or b) not been asked to amend my invoices in silly insignificant ways.

7th week next week, supposed to be paid weekly, still nothing.

[DodgyAgent]

Surely, this is ridiculous. Is this normal behaviour? My last agency was great and I had a direct relationship with the person who managed my account.

Thoughts?

P

it is not unreasonable for them to ask why you want this information. It may be that the person on the phone may be able to help you.

[Peter Loew]

Me: My name is Peter Loew and I am one of your contractors. I'd like to talk to someone about payment on the last invoice I sent in.

Agent : OK, you need to speak to Jenny, I'll put you through.

So.. the point is ?

That would be the case, had I been paid at all. Agent just got back to me. Apparently, there isn't a person who handles my account. But anything I send in, invoices, timesheets etc. goes on a 'query log' and someone picks it up.

He also insists that all queries go through him...

[oraclesmith]

Who's that in your avatar? Follyfoot Farm actor?

Mrs Spondooli, of course.

[oraclesmith]

But the implication was that the OP expected a named bod for his account. I think. Too bored to contin...

Yeah, well I guess the agent he's speaking to has to change his/her voice to be the 'accounts dept', so obviously he/she needs a clue as to who the OP has spoken to before, so as not to get caught out !

[richard-af]

Me: My name is Peter Loew and I am one of your contractors. I'd like to talk to someone about payment on the last invoice I sent in.

Agent : OK, you need to speak to Jenny, I'll put you through.

So.. the point is ?

Who's that in your avatar? Follyfoot Farm actor?

[richard-af]

Me: My name is Peter Loew and I am one of your contractors. I'd like to talk to someone about payment on the last invoice I sent in.

Agent : OK, you need to speak to Jenny, I'll put you through.

So.. the point is ?

But the implication was that the OP expected a named bod for his account. I think. Too bored to contin...

[oraclesmith]

Me: My name is Peter Loew and I am one of your contractors. I'd like to talk to someone about payment on the last invoice I sent in.

Agent : OK, you need to speak to Jenny, I'll put you through.

So.. the point is ?