Reply to: Awaiting portal login and passwors

[ascender]

I got access to this portal recently too and its amazing in this day and age that someone can charge money to deliver a portal with such a terrible UI. Its as if the last 15 years of UI design never happened.

But I bet it was cheap.

[jayjay69]

If you have a signed contract with the agency and can get a manual timesheet signed by your hiring manager at client, you can create your own invoices and invoice the agency as a normal business would. You have a signed contract and proof of work completed; chill out and get billing!!!

That was the next option available !
As stated I did get timesheet signed off the next exercise was to get another portal login so an invoice could be raised ! Turns out there are two separate portals one for timesheets and one for contract details\invoicing only my account manager failed to provide details for the second.
(Previous agencies have only used the one portal for all actions so this a new one on me )
Lucky a helpful lady in the accounts department got me a login and there I located my contract details plus general docs such as H&S etc..had to accept all documents after checking them over and once completed then processed by agency I had the option to start billing via upload of first invoice.
Not impressed with my agency account manager who has been deadly silent to any email or calls but hey I am now " billing n chilling "

Thanks to all those who inputted on here every comment I have taken on board and all adds to the contractor experience !

[LondonManc]

If you have a signed contract with the agency and can get a manual timesheet signed by your hiring manager at client, you can create your own invoices and invoice the agency as a normal business would. You have a signed contract and proof of work completed; chill out and get billing!!!

[SueEllen]

You can talk to the client but what you would be telling them is due to the agency doing X you aren't coming in from Y.

[jayjay69]

What is there that you are not sure about? They have told you their stance and I've pointed out why.

Don't want to be rude but you are a big part of this **** up and you've not really got very far in sorting it out. It's only a week old as well. Why are you crying about the work at the client and taking business elsewhere. It's **** all to do with the client. They've told you that and we've told you that. Why aren't you getting it?

You've encountered a hiccup. Man up and sort it.

I agree that I should have had my cards in order before embarking on a contract so yes my screw up but this is the first time in 4 years of contracting that I have been in this situation. I didn't speak to the client another contractor had already briefed me that they would not get involved ! In terms of taking business elsewhere I don't work for free, so if I have to go chasing payments it is not in my interest to stay at that place and flog a dead horse chasing up invoices . My situation is difficult enough trying to contract in a high unemployment area with lack of investment especially around technology.

As it turns out the agency had my timesheet portal online and ready Friday afternoon after informing me that my account manager was off on long term sickness and after I informed them I would be walking. Timesheets all filled in and signed off today by the client !

[jayjay69]

What agency is this?

It's Lorien !

[northernladuk]

£100 a day on a four week contract, I think he's safe from the IR35 police

I have a line manager, and a functional manager - as does everyone, including the 15k contractors and even the 15k consultants here do. Along with the 260k employees. What would HMRC make of that ?

All very good coming from people that know. The OP is clearly doesn't understand what he does. He's a CONTRACTor that isn't looking at a contract before he starts, he's calling his client staff managers, what else is he doing he doesn't know about.

Many problems like this would be avoided if the OP knew how to be a contractor and run a business. There is nothing wrong with trying to correct his thinking. If he can get it in his head what the proper relationship is between him and the guy he works with at his clients site many other things would fall in to place.

Another example thinking about it. If he fully understood his relationship with all parties he wouldn't be crying about his problems with the agency to the client. A mistake which could land him in hot water in the future.

So I'm a pedant trying to help re-align a newbies thinking in my own way, sue me.

[HugeWhale]

What HMRC would make of it is irrelevant, on CUK it's what NLUK makes of it is that matters

Tbf, he does know more about IR35 than anyone at HMRC.

[pr1]

I have a line manager, and a functional manager - as does everyone, including the 15k contractors and even the 15k consultants here do. Along with the 260k employees. What would HMRC make of that ?

What HMRC would make of it is irrelevant, on CUK it's what NLUK makes of it is that matters

[radish2008]

£100 a day on a four week contract, I think he's safe from the IR35 police

I have a line manager, and a functional manager - as does everyone, including the 15k contractors and even the 15k consultants here do. Along with the 260k employees. What would HMRC make of that ?

[pr1]

P. S. You don't have a line manager. You are an independent supplier not an employee FFS.

£100 a day on a four week contract, I think he's safe from the IR35 police

[northernladuk]

Not sure if the client will actually assist as the manager made it clear he will not get involved on agency\contractor disputes.

What is there that you are not sure about? They have told you their stance and I've pointed out why.

Ironic really as I did some support work for the top company director today and she sent a glowing email to my manager and the team about a professional service she received , not bad as only being four days in but I thought to hell with it if the client wants to lose a genuine hard working contractor with excellent user facing skills then I will take my business elsewhere.

Don't want to be rude but you are a big part of this **** up and you've not really got very far in sorting it out. It's only a week old as well. Why are you crying about the work at the client and taking business elsewhere. It's **** all to do with the client. They've told you that and we've told you that. Why aren't you getting it?

You've encountered a hiccup. Man up and sort it.

[OneManBand]

What agency is this?

[jayjay69]

I've never had an IR35 check either.

To the OP

What's stopping you emailing in an invoice for the work you've done with 7 day payment terms. Wait the 7 days then bring it up with the client. If the client is paying the agency and the agency are messing you around you'll soon find out.

Hi..
Yep thought of that although agency is rigid that all invoices go through timesheet portal to be attached to confirmed and signed off timesheets but it may be the only way to force their hand in this..
Not sure if the client will actually assist as the manager made it clear he will not get involved on agency\contractor disputes.
Ironic really as I did some support work for the top company director today and she sent a glowing email to my manager and the team about a professional service she received , not bad as only being four days in but I thought to hell with it if the client wants to lose a genuine hard working contractor with excellent user facing skills then I will take my business elsewhere.

[radish2008]

I've never had an IR35 check either.

To the OP

What's stopping you emailing in an invoice for the work you've done with 7 day payment terms. Wait the 7 days then bring it up with the client. If the client is paying the agency and the agency are messing you around you'll soon find out.