Disappointed with HSBC
Hello. I've been hugely disappointed with HSBC regarding setting up my business account. After a 30 minute phone interview (I was told all this needs to be done via the phone these days), I was assured I'd receive my banking information and credit/debit cards in the mail in a few days. More than a week passed, so I called to check in and someone else said forms were coming for me to sign (they hadn't yet been sent), which I'd have to mail back. Only then would I receive my business account information. I'm guessing this will take three weeks when all is done. I never would have chosen HSBC if they'd been honest about this timescale.
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Previously on "Setting up a new business bank account; timescales"
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Originally posted by Blackdog View PostHi Jessica, I'm thinking of opening a business account with Cater Allen; what sort of turnaround times are you experiencing - it doesn't sound too promising from what you've said? Shame, as they were excellent when I used them years ago.
HTH
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Originally posted by Jessica@WhiteFieldTax View PostGreg (or anyone else) - has anyone tried Barclays e-synch yet? This is their offering for accountants, and in theory you can apply for a account online, and then book the client a appointment at their nearest branch.
We've got the trial but haven't used it yet, however the indifference of Cater Allen's account opening bods is driving things that way.
Incidentally, for anyone reading this in the future, an accountant dealing with Cater Allen will have a list of pre allocated account numbers - this doesn't speed up the account opening process, but does mean the account number is available at the outset with the paperwork catching up.
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Greg (or anyone else) - has anyone tried Barclays e-synch yet? This is their offering for accountants, and in theory you can apply for a account online, and then book the client a appointment at their nearest branch.
We've got the trial but haven't used it yet, however the indifference of Cater Allen's account opening bods is driving things that way.
Incidentally, for anyone reading this in the future, an accountant dealing with Cater Allen will have a list of pre allocated account numbers - this doesn't speed up the account opening process, but does mean the account number is available at the outset with the paperwork catching up.
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Yep, our friends at HSBC can open the account about 30mins after a face-to-face meeting. They are the fastest we are aware of. RBS should be able to do it faster than a week - our mates at RBS take 3 days (it was going to be faster once Santander took over.....but that all fell over).
To be fair, depending on your billing cycle, opening a business account in a week is probably OK - you might just need to delay your first invoice a day or two.
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Hi
Originally posted by northernladuk View PostSet up in 30 mins or applied for?
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Originally posted by NimbleJackAccounting View PostCater Allen and HSBC work well for us. Set you up within 30 minutes on the phone for our clients!
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Setup within hours
Cater Allen and HSBC work well for us. Set you up within 30 minutes on the phone for our clients!Originally posted by parkerdigital View PostHi everyone,
I've just won my first contract (yahoo) starting next week, and am setting up a business bank account for the first time. I've been recommended RBS by my accountant (I think they have some kind of 'special arrangement'), who are telling me that it will take about a week to get the account up and running as I'll need to take my forms into a branch, who will then send them off to be processed. Is this normal? Are there any banks who can process/set up business accounts in branch?
Thanks,
Robin
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What HSBC use to do is do a credit check on you there and then, give you an account number and then you would have to wait a week to get stuff like card, cheque book etc in the post/collect at the branch.
However you should phone up whatever bank you decide to use and ask them what ID you need to open a business bank account.
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Alas none of the banks are that quick. A week is, in fact, pretty good going.
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Originally posted by parkerdigital View PostHi everyone,
I've just won my first contract (yahoo) starting next week, and am setting up a business bank account for the first time. I've been recommended RBS by my accountant (I think they have some kind of 'special arrangement'), who are telling me that it will take about a week to get the account up and running as I'll need to take my forms into a branch, who will then send them off to be processed. Is this normal? Are there any banks who can process/set up business accounts in branch?
Thanks,
Robin
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I set mine up over the counter, with HSBC. Took about 30 minutes all told. I think it was so quick because I already had a personal current a/c with them.
Don't forget you'll need to have your Limited Co documentation with you.
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Setting up a new business bank account; timescales
Hi everyone,
I've just won my first contract (yahoo) starting next week, and am setting up a business bank account for the first time. I've been recommended RBS by my accountant (I think they have some kind of 'special arrangement'), who are telling me that it will take about a week to get the account up and running as I'll need to take my forms into a branch, who will then send them off to be processed. Is this normal? Are there any banks who can process/set up business accounts in branch?
Thanks,
RobinTags: None
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