VAT receipts or Warranty!?!?

[malvolio]

For VAT claim purposes, a copy is entirely acceptable, especially if you can provide the original on demand (and offer to return it to them once the warranty expires if they really want to be totally anal about it).

Glad to see you're moving on though.

[Horby]

I submitted a VAt receipt for a laptop to my composite company admin department. I have asked for the origional receipt back for warranty purposes and they have said if you want the original they won't be able to claim VAT back on the item?

Basically it's VAT back or your warranty.

Has anyone encountered this problem before or know a solution?
and yes my composite are the most unhelpfull omebas I have ever had the misfortune to come accross and yes I'm in the process of moving elsewhere, but need advice to overcome this latest melodrama with them.

...in hope