Originally posted by MarillionFan
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Reply to: Invoice mistake
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Previously on "Invoice mistake"
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Originally posted by dx4100 View PostFunny thread...
I think trying to find out the correct way of dealing with a customer via a online forum with like minded people is a tad different though
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Originally posted by MarillionFan View PostRead this thread. http://forums.contractoruk.com/gener...lk-people.html
Everyone makes mistakes. I do all the time. It's called posting on CUK!
Now, get on the blower and talk to someone.
I think trying to find out the correct way of dealing with a customer via a online forum with like minded people is a tad different though
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Originally posted by dx4100 View PostCheers for the reply... Fair point.. It was the investigation angle I was more worried about. Doubt the customer will ever look at the invoice again.
Everyone makes mistakes. I do all the time. It's called posting on CUK!
Now, get on the blower and talk to someone.
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Originally posted by chef View Postbut, if the customer has paid you then surely it's only their accounts dept that may care about the "mistake". make a note on your system what it should be, for any future reference/investigation, and that's it job done
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but, if the customer has paid you then surely it's only their accounts dept that may care about the "mistake". make a note on your system what it should be, for any future reference/investigation, and that's it job done
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Originally posted by MarillionFan View PostWhy don't you do the thing that IT people are really bad at.
Pick up the phone, explain it to the accounts team and ask them what you need to do.
I thought it would have a simple answer, emailed my accountant and will await their reply.Last edited by dx4100; 23 February 2010, 09:41.
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Why don't you do the thing that IT people are really bad at.
Pick up the phone, explain it to the accounts team and ask them what you need to do.
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Originally posted by Sockpuppet View PostHow "wrong" is the date.
If they haven't noticed don't bother. The descriptions mean cack all. Just use the "services rendered" as its all encompasing.
Just file with the date on the invoice.
I think I want to reissue it just for clarity. Given the VAT rise etc and having to make clear that this was work done in January hence it should be charged at 17.5.
Would the way to do it be as described ? Change the description, reference and put on it Invoice Paid ?
Cheers
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How "wrong" is the date.
If they haven't noticed don't bother. The descriptions mean cack all. Just use the "services rendered" as its all encompasing.
Just file with the date on the invoice.
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Invoice mistake
Just preparing a new invoice and noticed a mistake on last months. All the charges where correct but the descriptions and date relating to when the work was done are wrong.
They have already paid the invoice. Do I just reissue the invoice and write on the new invoice that the invoice has been PAID ?
CheersTags: None
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