Seeing as it's common practice in IT to email support@something and not really care about the identity of the person on the other end of a web chat, as long as they solve your issues, why should we complain about how accountants manage their service?
Having said that, the more often my accountant is changed the more I think that the service, or at least my accounts, can't really be very complicated and I might as well choose the one with the lowest cost.
I suppose they could go the Tesco "Some nice sounding farm name that doesn't exist" route, inventing people, with fixed names and characters, that apparently stay with you forever but are just managed by backroom staff. I've never called my accountant, let alone met any of them.
- Visitors can check out the Forum FAQ by clicking this link. You have to register before you can post: click the REGISTER link above to proceed. To start viewing messages, select the forum that you want to visit from the selection below. View our Forum Privacy Policy.
- Want to receive the latest contracting news and advice straight to your inbox? Sign up to the ContractorUK newsletter here. Every sign up will also be entered into a draw to WIN £100 Amazon vouchers!
Reply to: Assigned my 3rd accountant in 15 months
Collapse
You are not logged in or you do not have permission to access this page. This could be due to one of several reasons:
- You are not logged in. If you are already registered, fill in the form below to log in, or follow the "Sign Up" link to register a new account.
- You may not have sufficient privileges to access this page. Are you trying to edit someone else's post, access administrative features or some other privileged system?
- If you are trying to post, the administrator may have disabled your account, or it may be awaiting activation.
Logging in...
Previously on "Assigned my 3rd accountant in 15 months"
Collapse
-
Originally posted by akhtara7 View PostI have not been concerned about competencies, even the new chap who is looking after my accounts seems to be on the ball. Filing my personal tax return and informing me of a nice bit of tax refund, which is a little more than i expected. (No matter who the accountant is or how experienced i always double check everything as end of the day I am responsible for my own tax affairs)
Leave a comment:
-
Originally posted by simondolan View PostAm sure they have all been promoted to team leaders to cope with the growth. Just hope the current one doesn't struggle with the basics.....
Leave a comment:
-
As was suggested by a "well-known" poster, i sent over my concerns to the MD and asked that my name be added to the bottom of their list to move people.
Also that this poster has volunteered to take my place in any subsequent changes to accountants
Leave a comment:
-
Originally posted by akhtara7 View PostWas just checking my records for something else and noticed the name of another accountant i had forgotten about, so it's not 3 accountants it's actually 4 in 15 months. My first accountant was with me for about a month, forgot about him completely.
I should just brush it off but the fact i mentioned the constant changing of accountants was one of the main reason for leaving SJD and this time round it's worse.
Leave a comment:
-
Was just checking my records for something else and noticed the name of another accountant i had forgotten about, so it's not 3 accountants it's actually 4 in 15 months. My first accountant was with me for about a month, forgot about him completely.
I should just brush it off but the fact i mentioned the constant changing of accountants was one of the main reason for leaving SJD and this time round it's worse.
Leave a comment:
-
Originally posted by pr1 View PostLooks like you've got a thing or two to learn about accountancy Simon
Leave a comment:
-
Originally posted by akhtara7 View PostIn this instance that is not the case, I was told because of their expansion and being assigned more responsibility i would be assigned a new accountant to "maintain the same level of service".
Which I believe since my last accountant is in my linkedin profile and his role changed from accountant to team leader or something
Leave a comment:
-
Originally posted by simondolan View PostIts usually a sign of people leaving, for whatever reason.
Which I believe since my last accountant is in my linkedin profile and his role changed from accountant to team leader or something
Leave a comment:
-
Originally posted by JoJoGabor View PostI wouldn't worry, its usually a sign of them being good and moving on to other roles. What you really don't want is to get stuck with the same one for years because they are struggling with the basics!!!
Continuity of accountant may or may not be a good thing (I think it is), but to suggest having the same one for years is because they are struggling with the basics is a bizarre argument
Leave a comment:
-
I wouldn't worry, its usually a sign of them being good and moving on to other roles. What you really don't want is to get stuck with the same one for years because they are struggling with the basics!!!
Leave a comment:
-
The majority of queries a decent accountant could answer without needing to know much (if any) of the back story.
There will be some situations where continuity does benefit though. Eg you ask a question, and the accountant doesn't just answer it in isolation, but perhaps thinks to themselves hold on, the client told me X three months ago, which becomes relevant here.
Also anecdotally, it does seem many clients really want continuity/a personal contact, even if it's not actually that important to them getting decent service. I guess no different to how you might like going to a certain shop because you get on with the person behind the till. Horses for courses.
Leave a comment:
-
Originally posted by northernladuk View PostLooking at some of the threads about people having problems with late paperwork etc that sounds like a bit of a win not a problem.
I am glad it was just me
Leave a comment:
-
Looking at some of the threads about people having problems with late paperwork etc that sounds like a bit of a win not a problem.
Leave a comment:
- Home
- News & Features
- First Timers
- IR35 / S660 / BN66
- Employee Benefit Trusts
- Agency Workers Regulations
- MSC Legislation
- Limited Companies
- Dividends
- Umbrella Company
- VAT / Flat Rate VAT
- Job News & Guides
- Money News & Guides
- Guide to Contracts
- Successful Contracting
- Contracting Overseas
- Contractor Calculators
- MVL
- Contractor Expenses
Advertisers
Contractor Services
CUK News
- Streamline Your Retirement with iSIPP: A Solution for Contractor Pensions Sep 1 09:13
- Making the most of pension lump sums: overview for contractors Sep 1 08:36
- Umbrella company tribunal cases are opening up; are your wages subject to unlawful deductions, too? Aug 31 08:38
- Contractors, relabelling 'labour' as 'services' to appear 'fully contracted out' won't dupe IR35 inspectors Aug 31 08:30
- How often does HMRC check tax returns? Aug 30 08:27
- Work-life balance as an IT contractor: 5 top tips from a tech recruiter Aug 30 08:20
- Autumn Statement 2023 tipped to prioritise mental health, in a boost for UK workplaces Aug 29 08:33
- Final reminder for contractors to respond to the umbrella consultation (closing today) Aug 29 08:09
- Top 5 most in demand cyber security contract roles Aug 25 08:38
- Changes to the right to request flexible working are incoming, but how will contractors be affected? Aug 24 08:25
Leave a comment: