NixonWilliams contact email for complaint? - Contractor UK Bulletin Board

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barrydidit replied

5 October 2017, 10:31
Originally posted by boxingbantz View Post

I have been with Nixon Williams for a number of years but have been disappointed myself with the response times of late. Noticing emails are not responded to for at least two working days now. Not a big deal, and assume they are getting busier, but I used to get replies on the same day.

Originally posted by simondolan View Post

2 working days to reply to an email?? That is just unacceptable. Accountant will have too many clients to look after - that is what causes those sorts of delays

I think there might be an explanation for the delay right here;

Originally posted by psychocandy View Post

Are you being sarcastic here?

I'm with NW and they are brilliant. Approx a day to reply but they ALWAYS reply. Perfectlly happy with the service.
Leave a comment:
northernladyuk replied

5 October 2017, 08:12
Originally posted by simondolan View Post

Does it keep you awake at night.......

Should it? What are you trying to tell us Simon?
Leave a comment:
simondolan replied

5 October 2017, 07:36
Originally posted by northernladyuk View Post

I'm sure it's all above board, but that nagging doubt...

Does it keep you awake at night.......
Leave a comment:
northernladyuk replied

5 October 2017, 07:33
Originally posted by eek View Post

or Gerrards Cross if you look at other companies that director is connected with. I suspect updating an address may be in order...

I'm sure it's all above board, but that nagging doubt...
Leave a comment:
simondolan replied

5 October 2017, 06:59
Originally posted by SueEllen View Post

But we all lurve you.....
Leave a comment:
SueEllen replied

4 October 2017, 15:34
Originally posted by simondolan View Post

Stalkers....

But we all lurve you.....
Leave a comment:
simondolan replied

4 October 2017, 15:20
Stalkers....
Leave a comment:
eek replied

4 October 2017, 13:51
Originally posted by northernladyuk View Post

Damn. I was hoping it might be Dolan Accountancy:

Suite 8 Kd Tower, Cotterells, Hemel Hempstead, United Kingdom, HP1 1FW

http://beta.companieshouse.gov.uk/company/10834290

Or is it:

Correspondence address
Palazzo Leonardo, 10 Avenue Des Ligures, Monaco, Monaco, 98000

http://beta.companieshouse.gov.uk/co...34290/officers

or Gerrards Cross if you look at other companies that director is connected with. I suspect updating an address may be in order...
Leave a comment:
northernladyuk replied

4 October 2017, 13:34
Originally posted by simondolan View Post

No.

Damn. I was hoping it might be Dolan Accountancy:

Suite 8 Kd Tower, Cotterells, Hemel Hempstead, United Kingdom, HP1 1FW

http://beta.companieshouse.gov.uk/company/10834290

Or is it:

Correspondence address
Palazzo Leonardo, 10 Avenue Des Ligures, Monaco, Monaco, 98000

http://beta.companieshouse.gov.uk/co...34290/officers
Leave a comment:
simondolan replied

4 October 2017, 13:25
Originally posted by northernladyuk View Post

Would you find such a place at KD Tower, Cotterells, Hemel Hempstead HP1 1FW?

No.
Leave a comment:
northernladyuk replied

4 October 2017, 11:32
Originally posted by simondolan View Post

Imagine just such a place.....

Would you find such a place at KD Tower, Cotterells, Hemel Hempstead HP1 1FW?
Leave a comment:
simondolan replied

4 October 2017, 09:56
Originally posted by pr1 View Post

if only there were an alternative where OP could get better service AND pay less per month, alas I can't think of any

Imagine just such a place.....
Leave a comment:
psychocandy replied

4 October 2017, 08:26
Originally posted by simondolan View Post

2 working days to reply to an email?? That is just unacceptable. Accountant will have too many clients to look after - that is what causes those sorts of delays

Are you being sarcastic here?

I'm with NW and they are brilliant. Approx a day to reply but they ALWAYS reply. Perfectlly happy with the service.
Leave a comment:
pr1 replied

4 October 2017, 08:21
Originally posted by simondolan View Post

2 working days to reply to an email?? That is just unacceptable. Accountant will have too many clients to look after - that is what causes those sorts of delays

if only there were an alternative where OP could get better service AND pay less per month, alas I can't think of any
Leave a comment:
simondolan replied

3 October 2017, 15:05
Originally posted by boxingbantz View Post

I have been with Nixon Williams for a number of years but have been disappointed myself with the response times of late. Noticing emails are not responded to for at least two working days now. Not a big deal, and assume they are getting busier, but I used to get replies on the same day.

2 working days to reply to an email?? That is just unacceptable. Accountant will have too many clients to look after - that is what causes those sorts of delays
Leave a comment: