Paystream - admin charge out of Gross pay and not Total umbrella income

[Mikexx]

That's not very helpful; is it?

If I do phone them it will be to say I have jumped....

[Mikexx]

Of course it's my choice. But I don't see your argument, especially when you might see the very name salary sacrifice a contradiction. It would be rational to beleive that costs and admin charges asssociated with this would also be a 'salary sacrifice'.

I am also making a NEST pension payment...

[Mikexx]

No, it's not my choice any more it is my personal decision to use PayStream, yet their fee is paid out of Total Umbrella Income. It is their choice to make the admin charge out of PAYE income. I had hoped for a pointer to case law, HMRC rules or statute law but still no independent justification....

[Mikexx]

Are you saying is there is no legal basis for doing this and it is their choice? Seems crazy to me and the best way to upset their clients.


You seem to be confusing whose income this is.

It is not "their income" and not sure why you should think it is?
...

[Mikexx]

I'm looking for an explanation why the "admin charge" can't be taken out of the total umbrella income. If the salary sacrifice can be take out of the total umbrella income then why not the "admin charge".

I don't feel I am any closer to an explanation and it's not the...

[Mikexx]

You've hit the nail on the head.

If I was told this beforehand I would have taken this on the chin. Just the way it came out of the blue and with no explanation or reason why they do this.

I see no reason why the fee shouldn't come out of total umbrella income. Again if there...

[Mikexx]

Many thanks the replies.

I have one service fee out of umbrella's gross income.

I have another service (admin) fee that is out of gross paye income associated with a salary sacrifice.

I'm just wondering why the admin fee can't come out of the umbrella's gross income....

[Mikexx]

Why do PayStream do this so I pay Employer's NI, Employees NI and Income Tax on this fee?

I have asked why this is the case and I wasted 45 minutes talking to a belligerant representative whose English was not her first language who couldn't tell me why, apart from that my contract with...