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It is five days since I placed the order with PlusNet. Three times this week on three different days they have phoned me to say they can now process my order.
I received an initial email, but then no more. But I have had at least 8 text messages, each of which is spread over 3 messages because they are so long. And they never come in the right order.
I said email was my preferred method, so I had a record. I also gave my landline as my preferred telephone number.
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