Getting my mum up to speed with computers

[Old Greg]

I went through this (painful) experience with a parent - key point I would suggest is install a remote desktop so you can see what they are typing as it is a completely new language to them and trying to convey / understand over a telephone call is frustrating gto both parties - think this will preclude a tablet though

HTH

If you want to be a 24 hour support service. The most important thing it that you do the set up but your sibling does the support.

[Mich the Tester]

I went through this (painful) experience with a parent - key point I would suggest is install a remote desktop so you can see what they are typing and discover things about your parents you didn't really want to know.

ftfy

[Troll]

If you want to be a 24 hour support service. The most important thing it that you do the set up but your sibling does the support.

He dodged that by being only an Apple user...

[Old Greg]

He dodged that by being only an Apple user...

My mum thinks I work in computers, but my VAT FRS category says otherwise. My brother is a 'proper' computer person.

[MarillionFan]

Put her in contact with Suity's mum. She's all over the web.

That websites not registered yet.

[Support Monkey]

I always tell people who want a computer/laptop/tablet of that kind of age, or anyone with little experience get yourself down to your local library and get on a course, their normally taught by people with a bit of patience and you can work at your own speed, they can pick up the basics and then they will have more confidence with their own equipment. and they get to go out and mix with other people, much better than you spending your time teachine them. "this is a mouse" "this is a keyboard"