We have BUPA cover through the missuses company for several years.
In general the level of care has been very good. Very short wait to see consultants and the hospital/nurses seem to be of a good standard. I'm always impressed that the receptionist are polite and helpful My health has been directly improved because of the level of care.
They also have a GP service, which means I can cut out my local GP for most things. My local GP service is poor.
But BUPA are cutting down on the consultants on their approved list, so it seems the more expensive consultants are being cut from the list.
You also need to call BUPA for an authorisation code before treatment, which can be a pain if you need to have several appointments. You can get an authorisation code for a procedure and follow up etc but don't assume that this code covers everything. I'm having to pay £220 out of my own pocket because of confusion about this.
The hospital/doctor and BUPA seem unable to communicate with each other. I've literally spent hours on the phone trying to sort unpaid invoices out. Don't give the hospital your credit card details
For most things you need a letter from your GP before you can use the BUPA service. My GP can be a real pain about this.
In general the level of care has been very good. Very short wait to see consultants and the hospital/nurses seem to be of a good standard. I'm always impressed that the receptionist are polite and helpful My health has been directly improved because of the level of care.
They also have a GP service, which means I can cut out my local GP for most things. My local GP service is poor.
But BUPA are cutting down on the consultants on their approved list, so it seems the more expensive consultants are being cut from the list.
You also need to call BUPA for an authorisation code before treatment, which can be a pain if you need to have several appointments. You can get an authorisation code for a procedure and follow up etc but don't assume that this code covers everything. I'm having to pay £220 out of my own pocket because of confusion about this.
The hospital/doctor and BUPA seem unable to communicate with each other. I've literally spent hours on the phone trying to sort unpaid invoices out. Don't give the hospital your credit card details
For most things you need a letter from your GP before you can use the BUPA service. My GP can be a real pain about this.
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