Cashback offers - part of the contract?

[BrilloPad]

That took a month. Now I'm cross

Just been on the phone to customer services - they'll speak to head office...

Can't you take it to trading standards or the ASA or someone?

[Zippy]

Your screenshot says dispatched and sold by Amazon. You've got them bang to rights.

[mudskipper]

Can't you take it to trading standards or the ASA or someone?

It's whether it's worth it for twenty quid. I do rather enjoy a fight though

I've left it with them to speak to head office - they've said they will update me by Saturday. I did mention trading standards.

[mudskipper]

Your screenshot says dispatched and sold by Amazon. You've got them bang to rights.

yep, just need to convince them!