If I still had a blog I would put this up there, but I don't anymore so you lot are gonna feel my wrath, or more likely annoyance.
The topic de jour on Twitter tonight has been how First Great Western (A big million pound organisation) cruelly and unfairly refused to exchange the ticket of a passenger who had an epileptic fit and was thus missed her train by three minutes.
These were the only facts, and this then launched the Twitterverse into an attack on First Great Western which ultimately forced them to apologies, hurrah a success for the power of mob intimidation.
9 times out of 10 I will ignore these "campaigns" usually because I don't know the full story, but more likely through apathy, however tonight I was set off. My first reaction was to send a message to the "victim" and offer my hopes that they were feeling better after their medical drama, secondly it was to ask for the full story. Did you collapse in the station? where staff on hand to give you first aid and so could be in all awareness of what has happened? Or had this happened else where and where you talking to a drone in a ticket office who had probably been there all day and heard every excuse under the sun about why someone had missed their train.
My problem with the internet is that is has the power to bring people to there knees with a misguided campaign, they have the power to be judge jury and executioner without having to be held accountable. I have no doubt the lady in question had the epileptic fit, but they lost my respect when the threw a firework into Twitter with only half a story.
The topic de jour on Twitter tonight has been how First Great Western (A big million pound organisation) cruelly and unfairly refused to exchange the ticket of a passenger who had an epileptic fit and was thus missed her train by three minutes.
These were the only facts, and this then launched the Twitterverse into an attack on First Great Western which ultimately forced them to apologies, hurrah a success for the power of mob intimidation.
9 times out of 10 I will ignore these "campaigns" usually because I don't know the full story, but more likely through apathy, however tonight I was set off. My first reaction was to send a message to the "victim" and offer my hopes that they were feeling better after their medical drama, secondly it was to ask for the full story. Did you collapse in the station? where staff on hand to give you first aid and so could be in all awareness of what has happened? Or had this happened else where and where you talking to a drone in a ticket office who had probably been there all day and heard every excuse under the sun about why someone had missed their train.
My problem with the internet is that is has the power to bring people to there knees with a misguided campaign, they have the power to be judge jury and executioner without having to be held accountable. I have no doubt the lady in question had the epileptic fit, but they lost my respect when the threw a firework into Twitter with only half a story.
Comment